Quality of products exceeded only by customer service! The fine folks at Pantry Paratus offer ONLY products that they can personally recommend, so I know that I am buying the best of the best. And all it takes it a quick conversation with Chaya at Pantry Paratus to help me select the best products for ME. When I chatted with Chaya a few weeks ago, she steered me to the less expensive pressure canner of the two that I was considering to buy. How many other business owners will try to get you to spend LESS money? Needless to say, I'm a customer for life!

Customer Service at its best! It's one thing to say the customer is important, it's entirely different to treat each customer concern as if it's the most important issue in your business. Pantry Paratus not only carries unusual items but is there when you have questions about how to use them! Thanks Pantry Paratus!!

Poor communicaton Not sure why, perhaps to their re-organizing but very poor communication. Order was acknowledge promptly but then nothing for almost 2 weeks. This was a drop shipment, but still seemed inappropriately quiet. Contacted Pantry Paratus by email and then left a phone message a day or two later. Next thing I got from them was the tracking number for the order and that's all. Glad to receive my product but poor communication. Probably would not use them again.

Pantry paratus I love this business on so many levels! First, they offer products that you can't find in the box stores and the quality of merchandise is exceptional. Second, in this day where "customer service" means pushing buttons on the phone or speaking to someone half a world away, P.P. has stayed true to caring about the customer. It's like talking to a friend. Finally, there are the blogs. Both informative and entertaining, the blogs have become some of my favorite reading. If they were put into a book, it would be a best seller. Pantry Paratus, you'll always be part of my family!

Most companies I purchase from offer a better shipping policy. Most companies I purchase from offer free shipping if we spend $ 50.00. I enjoy my purchase from you but know you'd make more profit from me, more regularly, with a more generous shipping policy.