Pleasant and Easy Transaction I located a few ornaments that I had seen elsewhere at a higher price and purchased them from Oktoberfest Haus. The shipping was not quick but I was not expecting it to be so, for me, that was not an issue. I did use their very helpful online chat to get an estimate on the delivery date and it turned out to e the next day.;) I plan on making further purchases and have no reservations in recommending them to anyone.

Poor Customer service I ordered a costume from Oktoberfest Haus and when the order failed to arrive as stated on the tracking document I tried to call them. Unfortunately they don't care about their customers as they refuse to talk directly with you. They force you to have a computer chat. I wasted over 1/2 hour trying to get my delivery problem resolved and the chat person stopped communicating leaving me wait for over 15 minutes without a response. I work hard for my money and when an order does not arrive on time I expect a company to help resolve the issue. They simply don't care about their customers. My advice is WATCH OUT. Deal with a company at offers service after they take your money......

One stop shop for fun Second time ordering from them. Great selection of fun items to enhance any Oktoberfest party. Got nervous as I ordered ten days in advance of party. The order was all in stock and inexpensive but never got email stating items shipped. Package tracking didn't exist. Ended up on my doorstep with plenty of time to spare though!!

Cute, decent outfit! SUPER fast service, I think my order arrived 2-3 days after I placed my order! Outfit was just as described, sizing chart was helpful. If it could have arrived wrinkle free, it would have been absolutely perfect. I'll definitely look here if I ever need something else that they carry!

Nice selection at good price; quick delivery We were hosting an early Oktoberfest party and needed some Oktoberfest supplies quickly. I found Oktoberfesthaus by Google and was pleasantly surprised to find most of what I wanted in their inventory, and at better prices than I was able to find on ebay. I paid extra for quick delivery and got the supplies the day before the party just as explained. I was very happy with the purchase process.