Cook's Direct

27725 Diehl Road, 60555, Warrenville
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4.25
Based on 20 Reviews

5

60.00%

4

20.00%

3

10.00%

2

5.00%

1

5.00%
About Cook's Direct

Cook's Direct is a leader in kitchen and restaurant supply equipment. We are a leading online retailer in the restaurant supply industry and strongly believe in our core values: We really care - We care about each other, our work and the company. We are passionate about what we do. We are customer focused - We inherently know that we exist because of the customer. We always try to do the right thing for the customer. We figure it out - We are creative and innovative thinkers and seek the best answer for the customer. We get a lot done - We work hard and smart which results in great achievements and we are proud of our accomplishments. We enjoy our work - We are positive and upbeat about what we do. Our enthusiasm for our work, our team and our customers creates an environment where people can be at their best.

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Paxton
GB

Very happy customer!!! These skillets are everything I hoped they would be. Excellent quality. Delivery was super fast. Even though one skillet was back ordered, it still arrived within a couple of days of ordering. Thank you!

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Robert
GB

Rude customer service. I've ordered 2 items through cooksdirect.com & both items were delivered broken. Whilst dealing with customer service I thought I was going to have to run errands & buy extra packaging. I informed customer service that this wad inconvenient for me. Customer service replied "I mean, your just being asked to return broken product." I am unhappy with this response & I find it rude.

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Janice
GB

carbon steel pans Ordered 3 carbon steel pans. They shipped quickly. One was on back order but it arrived shortly after first shipment. The order shipped from Cooks Direct did not have any packing materials in the box but the contents arrived was fine. The labeling on the outside of the box did have it marked fragile. I found the best pricing at Cook's Direct. Will order from them again.

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Denae Young
GB

Clean great but suck otherwise While these pots are the easiest I've ever cleaned, the nonstick coating on the big pot started coming off around month three. They scratch and burn easily. The bottom got a burn mark on first use. I had it on medium heat; that has never happened before with my other pots.

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Joe r 15
GB

working cook You can't beat the price they come in handy if you have half size or quarter size sheet pan haven't tried the large size these are for home use and I could never fit the large sheet pans in my oven. they fit nicely and securely although you probably shouldn't lift them just by holding the cover hold the entire pan. purchase them with the racks it's a nice combination with the sheet pans.all kinds of uses

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