My mistake I made a whoopsy. I put in my billing info instead of shipping info when buying but I didn’t realize this yet. I get a call to schedule delivery and I’m so happy! Next day comes around and I get a call from my mom “Why am I getting a bathroom vanity to my house with your name on it? Early b-day pressent?” Darn. The delivery guys refused to come to the right address even though I live 7 blocks away! So I called Home Living and like magic, 5 minutes later, guess who shows up at my door? (Hot) delivery guys. My husband told me that most companies would charge for rerouted delivery location but not Home Living!

Long delay and poor communication, lack of urgency. Ordered our 90inch vanity and after almost 2 weeks was told there was a defect and would only be available a month and half out. We ran into this with another vendor and similar run around. Poor communication after reaching out about possible options - finally asked for a refund - got an email within minutes with a refund invoice. Then followed up with "Let us know if you need anything" ... seems a bit backwards, but probably common practice (allowing people to order products they say are available but not... seems like industry standard, sad) Off to the next one!

BUYER BEWARE I was shopping for a Grandfather clock and really liked the looks of the "Harper" by Ridgeway. When I searched various sites online, the prices for this item ranged anywhere from $800 - $1,500 over roughly half a dozen different sites. So imagine my surprise when I saw the identical item offered by Home Living Style at the incredibly-inflated price of $8,900!! (which, according to the same Home Living Style catalog, was a $1,000 savings over their normal price?!?) I'm thankful that I searched around prior to making my purchase, but I can't stand the thought of how many folks out there just handed over their hard-earned money to these outrageous vultures sight-unseen!!

Personalized and excellent service I would like to give a special thanks to Michael and Dan for the personalized and excellent service both gave me with my recent purchase of a bathroom vanity set. I had a suboptimal experience with one of your competitors; therefore by contrast the prompt, polite replies to my many emailed questions were very much appreciated.

Restocking fee! Bought an entryway bench that was too small. Did not even open the box. Called for instructions to return and was told there was a 20% restocking fee that was "clearly marked" on their web site which took me some time to find! Applied to delicate items and larger items according to their website but my rectangularly shaped box weighed no more than 35 lbs. Operator said that "it's what the guys at the warehouse charge to retrieve and return the item from the high shelving". The restocking fee amounts to $80 of my hard-earned money! Buyer beware! I've shopped online at Pottery Barn, Home Decorators, Wayfair, Hayneedle and others and have never been charged a restocking fee!