Restocking fee! Bought an entryway bench that was too small. Did not even open the box. Called for instructions to return and was told there was a 20% restocking fee that was "clearly marked" on their web site which took me some time to find! Applied to delicate items and larger items according to their website but my rectangularly shaped box weighed no more than 35 lbs. Operator said that "it's what the guys at the warehouse charge to retrieve and return the item from the high shelving". The restocking fee amounts to $80 of my hard-earned money! Buyer beware! I've shopped online at Pottery Barn, Home Decorators, Wayfair, Hayneedle and others and have never been charged a restocking fee!

My mistake I made a whoopsy. I put in my billing info instead of shipping info when buying but I didn’t realize this yet. I get a call to schedule delivery and I’m so happy! Next day comes around and I get a call from my mom “Why am I getting a bathroom vanity to my house with your name on it? Early b-day pressent?” Darn. The delivery guys refused to come to the right address even though I live 7 blocks away! So I called Home Living and like magic, 5 minutes later, guess who shows up at my door? (Hot) delivery guys. My husband told me that most companies would charge for rerouted delivery location but not Home Living!

High quality bathroom vanity setup This bathroom vanity setup included everything I needed. I was pleased to see it was made of good quality hardwoods and plywood. I had a slight issue with one of the faucets but customer stepped up and sent me the replacement part. Totally transformed our bathroom for a reasonable price.

Stands behind their products I ordered 2 lamps and discovered that one of them was slightly defective, the post of the lamp was crooked. Customer service asked that I submit a written claim with pictures to show the defect. I did so by email. I was worried that they wouldn't agree that the defect was serious enough to warrant replacement, but with no further questions and no cost to me, they sent me out a new lamp that I received within 6 days of my initial claim, and sent Fed Ex to pick up the return package at my home. I love my lamps and they are perfect!

Great selection, Great quality and proven shipping success! I was skeptical about ordering furniture of unknown quality and manufacturer. But after talking with the sales staff I was ready to take a chance because the vanities were exactly what we were looking for for our new home. Well they proved our trust. The vanities are unique, high quality and awesome! The vanities were packaged very safely and delivery was a breeze. I would recommend to anyone!