Airport Home Appliance

3525 Arden Road, Suite 100, 94545, Hayward, United States
image
3.95
Based on 20 Reviews

5

60.00%

4

15.00%

3

5.00%

2

0.00%

1

20.00%
About Airport Home Appliance

Originally established in 1963, the Airport Home Appliance customers know today began in 1981 when the business came under the ownership of Don & Tami Van Eeghen. Their daughters Kate & Kris grew up in the store, doing everything from filing and sweeping after school to managing store operations. The second generation headed by Kate has taken the company from a small local business to a nationally ranked and recognized appliance super store. Though the business has grown, our goal stays the same: Provide customers with the best service possible, staff our stores with knowledgeable experts, and reflect the needs of the local communities we serve.

Tags
Contact Info

You need to Login first to submit your review.

image
RGC
GB

Poor attitude of delivery/install team Poor attitude of delivery/install team. They were dismissive of our concerns; just seemed to want to finish as quickly as possible. Scratched a washer in the process (subsequently replaced). We got one follow-up voice message from a service manager, but our attempts to reach him or any other responsible manager afterward failed. This poor experience has impacted our view of Airport Home Appliance to the point that we'd rather purchase elsewhere in the future.

image
Happy Customer
GB

COVID-19 Safe Delivery I had the first early appointment refrigerator dropped off in my area. They were early, on-time, clean, safe, wore masks, super easy hauled-away, and quick installation. Less than the 2-4 weeks lead time delivery! So overall 5/5 for service, delivery, and professionalism! It was super quick and fast!!! I was super impressed!

image
JVM
GB

Great service and delivery I ordered a washer and dryer pair through Airport Home Appliance but soon after, was notified my initial selection was back ordered due to production delays. While that was disappointing, Ken, the sales rep, quickly assisted me in finding an alternative as I couldn’t wait that long. He provided a great suggestion that I intimately went with. He was courteous and efficient, and got the order placed and delivery scheduled quickly. The delivery team notified me the day prior to the delivery date, also called ten minutes prior to make sure I was home. When they arrived, they were friendly, installed my new washer and dryer, and tested it before they left. My overall experience was seamless and easy!

image
Angel
GB

A new dryer ASAP Needed a new dryer ASAP but when I called a few stores I was told it will be delivered 3 weeks to a month...... surprised and disappointed! I've seen ads from Airport Home Appliance in the past and I said why don't I try calling them. First time experience and I was very satisfied. From the person I spoke from the store, the product I needed, the time it was delivered and installed it only took a few days to have. Not to forget the courtesy and friendliness with the whole purchasing and delivery experience was wonderful. If needed, I will definitely call Airport Home Appliance for future purchases. Thank you!

image
David
GB

Thank you Airport Appliance! We needed to replace our refrigerator so we checked around the web and it seemed that only Airport Appliance offered delivery to our address. They also had the best price for the unit we decided on. Home Depot came close, but their website said no delivery available. I had neither the appropriate vehicle nor the desire to haul a refrigerator up a flight of stairs and dispose of the old one. Airport Appliance did everything for us. The salespeople were excellent. They followed up at all stages of the sale. The delivery people were on time and called ahead to let us know they were on the way. If you ever need an appliance, be sure to check Airport Appliance first. Thank you!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow