Great service and delivery I ordered a washer and dryer pair through Airport Home Appliance but soon after, was notified my initial selection was back ordered due to production delays. While that was disappointing, Ken, the sales rep, quickly assisted me in finding an alternative as I couldn’t wait that long. He provided a great suggestion that I intimately went with. He was courteous and efficient, and got the order placed and delivery scheduled quickly. The delivery team notified me the day prior to the delivery date, also called ten minutes prior to make sure I was home. When they arrived, they were friendly, installed my new washer and dryer, and tested it before they left. My overall experience was seamless and easy!

Do Not Buy An Appliance (dishwasher in… Do Not Buy An Appliance (dishwasher in our case) from this place..They will first try to sell you the pricier option. Next once the contract is signed and payment exchanged for delivery. You wont hear from them even when the appliance is delivered to their site. Once you reach out and find out the appliance is now ready to be delivered to your home and installed, their scheduling team will be unavailable to setup an appointment. You will pretty much have paid for an appliance atleast 1 month in advance. Better off buying anywhere else but here.

Won't respond to contact form Want to feel gaslighted and ignored? Submit an inquiry via the Airport Home Appliance contact form. You will never hear back, and the chat function only works during business hours. No one will ever get back to you. I am avoiding them now -- if I purchase and have an issue, I need to be able to reach somebody!

Smooth Transaction and Great Service! I purchased a kitchen set from another company and due to several manufacturer back orders there was no date in sight of when I would receive my items. For this reason I decided to shop with Airport Appliance in Emeryville, CA. I explained my situation to the staff and Cinthya was very understanding and helped me pick out in stock items. She even helped me get the items shipped to my house within two days, which was when I was expecting my shipment from the other company. The appliances look great and I am truly appreciative of Cinthya's help and positivity especially while working during these uncertain times. Thank you!!!

Was glad to have used Airport Home… Was glad to have used Airport Home Appliance. We were able to purchase out GE refrigerator over the phone. The delivery was very efficient and they all use masks and precautions. I was kept informed on delivery time and they arrived at the time they said. I will go back for any future appliance needs.