Airport Home Appliance

3525 Arden Road, Suite 100, 94545, Hayward, United States
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3.95
Based on 20 Reviews

5

60.00%

4

15.00%

3

5.00%

2

0.00%

1

20.00%
About Airport Home Appliance

Originally established in 1963, the Airport Home Appliance customers know today began in 1981 when the business came under the ownership of Don & Tami Van Eeghen. Their daughters Kate & Kris grew up in the store, doing everything from filing and sweeping after school to managing store operations. The second generation headed by Kate has taken the company from a small local business to a nationally ranked and recognized appliance super store. Though the business has grown, our goal stays the same: Provide customers with the best service possible, staff our stores with knowledgeable experts, and reflect the needs of the local communities we serve.

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Angel
GB

A new dryer ASAP Needed a new dryer ASAP but when I called a few stores I was told it will be delivered 3 weeks to a month...... surprised and disappointed! I've seen ads from Airport Home Appliance in the past and I said why don't I try calling them. First time experience and I was very satisfied. From the person I spoke from the store, the product I needed, the time it was delivered and installed it only took a few days to have. Not to forget the courtesy and friendliness with the whole purchasing and delivery experience was wonderful. If needed, I will definitely call Airport Home Appliance for future purchases. Thank you!

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Cindy Preston
GB

Great experience! Emergency appliance shopping was not something I was looking forward to. I was greeted by John Eaton as I walked in and John's easy demeanor and extensive knowledge made my decision making a snap. I never once felt pressured and knew he was looking out for my best interest. While I won't say it was a fun day, thanks to John it was enjoyable. I am thrilled with what I bought and if the delivery/install goes as smoothly as the purchase I will never shop anywhere else for appliances. Also good to mention that COVID-wise I felt completely safe: available hand sanitizer, social distancing, masks, plastic counter shields.

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Rick Arneal
GB

We waited weeks for a Miele dishwasher… We waited weeks for a Miele dishwasher and after purchasing on line confirmed a Miele factory technician would install the appliance. When it did arrive almost 5 weeks later only the company’s installers arrived. They did not know what they were doing and spilled water all over the floor from the old dishwasher. We’ve bought 3 refrigerators and 2 sets of washer - dryers from AHA and this is the last purchase. If you want Miele installation confirm in advance as you will get from Miele a free second year of warranty.

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Kate
GB

Had a good experience buying a new washer & dryer Just successfully bought a new washer & dryer, all virtually. Had specs sent, info emailed back & forth, a few phone calls, the delivery & installation was done. Still need to find out about the rebate, but other than that, it was a very good transaction. The Electrolux models have been great! Thanks.

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RGC
GB

Poor attitude of delivery/install team Poor attitude of delivery/install team. They were dismissive of our concerns; just seemed to want to finish as quickly as possible. Scratched a washer in the process (subsequently replaced). We got one follow-up voice message from a service manager, but our attempts to reach him or any other responsible manager afterward failed. This poor experience has impacted our view of Airport Home Appliance to the point that we'd rather purchase elsewhere in the future.

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