Airport Home Appliance

3525 Arden Road, Suite 100, 94545, Hayward, United States
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3.95
Based on 20 Reviews

5

60.00%

4

15.00%

3

5.00%

2

0.00%

1

20.00%
About Airport Home Appliance

Originally established in 1963, the Airport Home Appliance customers know today began in 1981 when the business came under the ownership of Don & Tami Van Eeghen. Their daughters Kate & Kris grew up in the store, doing everything from filing and sweeping after school to managing store operations. The second generation headed by Kate has taken the company from a small local business to a nationally ranked and recognized appliance super store. Though the business has grown, our goal stays the same: Provide customers with the best service possible, staff our stores with knowledgeable experts, and reflect the needs of the local communities we serve.

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MR
GB

I spoke to Amber I spoke to Amber. She was very polite, professional and knowledgeable. She took my order over the phone, and she got me a free extended warranty because my husband is a retired AF disabled veteran. She checked availability and I received my Frigedare Frost Free Freezer in 5 days and no delivery fee. I love my freezer. It has all the space I need and the brushed S/S finish is perfect.

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RGC
GB

Poor attitude of delivery/install team Poor attitude of delivery/install team. They were dismissive of our concerns; just seemed to want to finish as quickly as possible. Scratched a washer in the process (subsequently replaced). We got one follow-up voice message from a service manager, but our attempts to reach him or any other responsible manager afterward failed. This poor experience has impacted our view of Airport Home Appliance to the point that we'd rather purchase elsewhere in the future.

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Sheryl
GB

We’re happy! Samsung had a significant issue with delayed delivery. We went back to the store to see what else was available. We left with a returned delivery of an LG which was delivered two days later, before our move. We were thrilled. Don was an excellent help!

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Stephanie
GB

Was glad to have used Airport Home… Was glad to have used Airport Home Appliance. We were able to purchase out GE refrigerator over the phone. The delivery was very efficient and they all use masks and precautions. I was kept informed on delivery time and they arrived at the time they said. I will go back for any future appliance needs.

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Casey
GB

Delivery team - Fail Delivery team brought the upright washer/dryer unit into our home as one unit. When the lifted the unit up the three stairs into our entryway, they lifted it straight into the ceiling, marking it, chipping it, and knocked into our chandelier. What they should’ve done? There were only two bolts securing the dryer to the washer. They should’ve brought in each one, washer first, then the dryer, and reattached in place. Now I need to retest Ute the ceiling and repaint. (Sure, I expected the door trim might be dinged, but not the ceiling). Expectations unmet.

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