Airport Home Appliance

3525 Arden Road, Suite 100, 94545, Hayward, United States
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3.95
Based on 20 Reviews

5

60.00%

4

15.00%

3

5.00%

2

0.00%

1

20.00%
About Airport Home Appliance

Originally established in 1963, the Airport Home Appliance customers know today began in 1981 when the business came under the ownership of Don & Tami Van Eeghen. Their daughters Kate & Kris grew up in the store, doing everything from filing and sweeping after school to managing store operations. The second generation headed by Kate has taken the company from a small local business to a nationally ranked and recognized appliance super store. Though the business has grown, our goal stays the same: Provide customers with the best service possible, staff our stores with knowledgeable experts, and reflect the needs of the local communities we serve.

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Casey
GB

Delivery team - Fail Delivery team brought the upright washer/dryer unit into our home as one unit. When the lifted the unit up the three stairs into our entryway, they lifted it straight into the ceiling, marking it, chipping it, and knocked into our chandelier. What they should’ve done? There were only two bolts securing the dryer to the washer. They should’ve brought in each one, washer first, then the dryer, and reattached in place. Now I need to retest Ute the ceiling and repaint. (Sure, I expected the door trim might be dinged, but not the ceiling). Expectations unmet.

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Jennifer
GB

We love our new refrigerator We love our new refrigerator. The team that delivered did a great job removing our old one and putting in the new one. I would love to give 5 stars but I took one away. When we bought our refrigerator we told the saleswoman that we were going to have a plumber come in and run a line for the ice maker for our new refrigerator. The plumber ran plastic line and the delivery team said they couldn't connect it because we didn't have copper tubing. If we had been told that we needed copper tubing run, we would have done that. We ended up calling a plumber to come the next day to connect it.

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Vice Sam
GB

Do Not Buy An Appliance (dishwasher in… Do Not Buy An Appliance (dishwasher in our case) from this place..They will first try to sell you the pricier option. Next once the contract is signed and payment exchanged for delivery. You wont hear from them even when the appliance is delivered to their site. Once you reach out and find out the appliance is now ready to be delivered to your home and installed, their scheduling team will be unavailable to setup an appointment. You will pretty much have paid for an appliance atleast 1 month in advance. Better off buying anywhere else but here.

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Alice
GB

Derrick Nguyen and the delivery team… Derrick Nguyen and the delivery team were terrific! While other places in the area couldn't deliver for a month, we got a washer and dryer for a lower price within a few days. I'll definitely use them in the future.

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Marianne
GB

Better Than Expected We needed a refrigerator rather quickly and our first choice was not available without a 2 month wait. I wasn’t sure about 2 freezer drawers on this LG, but this model met all of our other requirements and we really like it now. Generous storage space for our needs, especially in fridge doors. Delivery and installation went extremely well, and after a couple of weeks, we’re very satisfied with our purchase.

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