Smooth Transaction and Great Service! I purchased a kitchen set from another company and due to several manufacturer back orders there was no date in sight of when I would receive my items. For this reason I decided to shop with Airport Appliance in Emeryville, CA. I explained my situation to the staff and Cinthya was very understanding and helped me pick out in stock items. She even helped me get the items shipped to my house within two days, which was when I was expecting my shipment from the other company. The appliances look great and I am truly appreciative of Cinthya's help and positivity especially while working during these uncertain times. Thank you!!!

Airport Appliance is great! Wouldn’t buy from anywhere else. They match the lowest price and honor price reductions within 30 days. We experienced it without any hassle. Also, installation service is top notch from knowledgeable technicians. These guys are pros.

Had a good experience buying a new washer & dryer Just successfully bought a new washer & dryer, all virtually. Had specs sent, info emailed back & forth, a few phone calls, the delivery & installation was done. Still need to find out about the rebate, but other than that, it was a very good transaction. The Electrolux models have been great! Thanks.

We love our new refrigerator We love our new refrigerator. The team that delivered did a great job removing our old one and putting in the new one. I would love to give 5 stars but I took one away. When we bought our refrigerator we told the saleswoman that we were going to have a plumber come in and run a line for the ice maker for our new refrigerator. The plumber ran plastic line and the delivery team said they couldn't connect it because we didn't have copper tubing. If we had been told that we needed copper tubing run, we would have done that. We ended up calling a plumber to come the next day to connect it.

Poor attitude of delivery/install team Poor attitude of delivery/install team. They were dismissive of our concerns; just seemed to want to finish as quickly as possible. Scratched a washer in the process (subsequently replaced). We got one follow-up voice message from a service manager, but our attempts to reach him or any other responsible manager afterward failed. This poor experience has impacted our view of Airport Home Appliance to the point that we'd rather purchase elsewhere in the future.