Airport Appliance is great! Wouldn’t buy from anywhere else. They match the lowest price and honor price reductions within 30 days. We experienced it without any hassle. Also, installation service is top notch from knowledgeable technicians. These guys are pros.

Poor attitude of delivery/install team Poor attitude of delivery/install team. They were dismissive of our concerns; just seemed to want to finish as quickly as possible. Scratched a washer in the process (subsequently replaced). We got one follow-up voice message from a service manager, but our attempts to reach him or any other responsible manager afterward failed. This poor experience has impacted our view of Airport Home Appliance to the point that we'd rather purchase elsewhere in the future.

Delivery team - Fail Delivery team brought the upright washer/dryer unit into our home as one unit. When the lifted the unit up the three stairs into our entryway, they lifted it straight into the ceiling, marking it, chipping it, and knocked into our chandelier. What they should’ve done? There were only two bolts securing the dryer to the washer. They should’ve brought in each one, washer first, then the dryer, and reattached in place. Now I need to retest Ute the ceiling and repaint. (Sure, I expected the door trim might be dinged, but not the ceiling). Expectations unmet.

the overall transactions (in the store… the overall transactions (in the store ) was okay. the item that i purchased refrigerator was out of stocked so i waited for about two weeks. the thing was the people who delivered it. this person was one probably the rudest person he trampled several of my plants on the walkaway. keep on mumbling "profanities " in spanish. overall experienced is not smooth.

Great service and delivery I ordered a washer and dryer pair through Airport Home Appliance but soon after, was notified my initial selection was back ordered due to production delays. While that was disappointing, Ken, the sales rep, quickly assisted me in finding an alternative as I couldn’t wait that long. He provided a great suggestion that I intimately went with. He was courteous and efficient, and got the order placed and delivery scheduled quickly. The delivery team notified me the day prior to the delivery date, also called ten minutes prior to make sure I was home. When they arrived, they were friendly, installed my new washer and dryer, and tested it before they left. My overall experience was seamless and easy!