Delivery team - Fail Delivery team brought the upright washer/dryer unit into our home as one unit. When the lifted the unit up the three stairs into our entryway, they lifted it straight into the ceiling, marking it, chipping it, and knocked into our chandelier. What they should’ve done? There were only two bolts securing the dryer to the washer. They should’ve brought in each one, washer first, then the dryer, and reattached in place. Now I need to retest Ute the ceiling and repaint. (Sure, I expected the door trim might be dinged, but not the ceiling). Expectations unmet.

Smooth Transaction and Great Service! I purchased a kitchen set from another company and due to several manufacturer back orders there was no date in sight of when I would receive my items. For this reason I decided to shop with Airport Appliance in Emeryville, CA. I explained my situation to the staff and Cinthya was very understanding and helped me pick out in stock items. She even helped me get the items shipped to my house within two days, which was when I was expecting my shipment from the other company. The appliances look great and I am truly appreciative of Cinthya's help and positivity especially while working during these uncertain times. Thank you!!!

Better Than Expected We needed a refrigerator rather quickly and our first choice was not available without a 2 month wait. I wasn’t sure about 2 freezer drawers on this LG, but this model met all of our other requirements and we really like it now. Generous storage space for our needs, especially in fridge doors. Delivery and installation went extremely well, and after a couple of weeks, we’re very satisfied with our purchase.

Was glad to have used Airport Home… Was glad to have used Airport Home Appliance. We were able to purchase out GE refrigerator over the phone. The delivery was very efficient and they all use masks and precautions. I was kept informed on delivery time and they arrived at the time they said. I will go back for any future appliance needs.

Great experience! Emergency appliance shopping was not something I was looking forward to. I was greeted by John Eaton as I walked in and John's easy demeanor and extensive knowledge made my decision making a snap. I never once felt pressured and knew he was looking out for my best interest. While I won't say it was a fun day, thanks to John it was enjoyable. I am thrilled with what I bought and if the delivery/install goes as smoothly as the purchase I will never shop anywhere else for appliances. Also good to mention that COVID-wise I felt completely safe: available hand sanitizer, social distancing, masks, plastic counter shields.