I was really impressed by the quality… I was really impressed by the quality of this faucet set. High quality finishes, each component packaged in its own cloth bag and carton. Easy assembly, good directions, and no leaks first time!

Excellent Customer Service My shower faucet is more than 22 years old but Delta Faucets still provided me with the replacement cartridge (RP19804) for free and free shipping. Earlier, I had to purchase a substitute part from Home Depot (for $42 plus HST) because the shower was leaking and had to be repaired soonest. We had to settle for the substitute product because according to Home Depot, Delta is now owned by a different company (the brand that we purchased). Thank you Delta Faucets for the free replacement cartridge.

You need to revise your survey software I think your website is easy to navigate your product selection is excellent and your prices are great. If I have any negative feedback when I purchase anything online I can’t review my experience because you require the name of the person who helped me. Since I didn’t speak to anyone I am prohibited from completing the survey. Not a good design.

Missing parts and no service.... I ordered the Kraus stainless steel sink. Upon arrival and subsequent install, I realized the bottom grid was missing from the box (similar to many other reviews). I have sent four messages asking for a replacement and have yet to receive a response from the company. Complete silence. The sink is fine and looks great. Too bad that the parts were incomplete and the service lacking.

I have purchased lots of items during… I have purchased lots of items during our home renovation. Have been very pleased with their assistance in my purchases, excellent prices and the speed of delivery. In 2 days!!! Wouldn't purchase anywhere else!