Quick and painless Item arrived as scheduled, on a pallet. I wasn’t home and missed the delivery scheduling call but it was not damaged and looks great. Quick turnaround time, price was comparable but no tax and shipping makes a big difference!

Excellent Customer Service My shower faucet is more than 22 years old but Delta Faucets still provided me with the replacement cartridge (RP19804) for free and free shipping. Earlier, I had to purchase a substitute part from Home Depot (for $42 plus HST) because the shower was leaking and had to be repaired soonest. We had to settle for the substitute product because according to Home Depot, Delta is now owned by a different company (the brand that we purchased). Thank you Delta Faucets for the free replacement cartridge.

I would give zero if I could I would give zero if I could. I bought a toilet from them on Amazon. While attempting to install I realized it was the wrong size. I was told if I returned the item undamaged I would get a full refund less shipping. Because I attempted installation there was a small amount of wax residue on the bottom. They claimed it was damage. It was not. They charged me a $140 restocking charge. Beware!

I inadvertently chose the wrong finish… I inadvertently chose the wrong finish for my shower. I immediately ordered the replacement and it arrived very quickly and was very well packed. Customer service responded quickly and it is already on it's way back so I can get my refund.

Amazed Plumber! Even my plumber was amazed at the quality of my bathroom faucet. When leaving my home after installation, he asked me, "what was the name of that website again"? He even wrote it down so he would remember. He mentioned that it was a pleasure to install because of its high quality. I have ordered from e-faucets before and have never been disappointed. I wouldn't hesitate to recommend it to a friend! Susan M.