Would order from efaucets again I was impressed by the ease of using this website, which I wasn't familiar with prior to my purchase. We wanted a very specific vanity which stopped being carried at any of our typical hardware stores, and it was available on efaucets. The price was the best I found online, shipping was quick, packaging was very secure. I'd use efaucets again.

Great product but a soggy delivery The order processing went off without a hitch! Very pleased with my new faucet in both looks and functionality. The only reason a higher rating won't be rewarded is due to the shipping. Delivery was made on a rainy day and while the carrier did put the box in a plastic bag the bag was put on the ground in such a way that water ran straight into the bag, soaking the box, instructions and even had water inside the bags that the faucet parts were packaged within the box! Was a mess! Otherwise, I'm a happy customer.

Excellent Customer Service My shower faucet is more than 22 years old but Delta Faucets still provided me with the replacement cartridge (RP19804) for free and free shipping. Earlier, I had to purchase a substitute part from Home Depot (for $42 plus HST) because the shower was leaking and had to be repaired soonest. We had to settle for the substitute product because according to Home Depot, Delta is now owned by a different company (the brand that we purchased). Thank you Delta Faucets for the free replacement cartridge.

I had purchased this towel rack in… I had purchased this towel rack in 2013. My husband used it like a grab bar and it finally broke. I was thrilled that I was able to go to eFaucets, look up my prior order and get the exact same one AND it was actually cheaper! I really like the simplicity of the Trinsic collection. As usual, eFaucets provided great service and I had it within three days of ordering.

Amazed Plumber! Even my plumber was amazed at the quality of my bathroom faucet. When leaving my home after installation, he asked me, "what was the name of that website again"? He even wrote it down so he would remember. He mentioned that it was a pleasure to install because of its high quality. I have ordered from e-faucets before and have never been disappointed. I wouldn't hesitate to recommend it to a friend! Susan M.