TonyandCathy Ramsey
GBgreat products and I really liked the… great products and I really liked the website for searching for the right matchup. Only giving four stars because the shower trim took an extra week to arrive, and then the heavy handle was floating around in the box banging other pieces. Amazingly nothing was scratched or dented! The packaging issue was in the Moen box, probably not eFaucets fault.
Barbara Remerow
GBI had purchased this towel rack in… I had purchased this towel rack in 2013. My husband used it like a grab bar and it finally broke. I was thrilled that I was able to go to eFaucets, look up my prior order and get the exact same one AND it was actually cheaper! I really like the simplicity of the Trinsic collection. As usual, eFaucets provided great service and I had it within three days of ordering.
Richard
GBVery good purchasing experience Overall, a very good purchasing experience. Delivery (R-L Carriers) was also very good. The products themselves (i.e., 2 Kohler Santa Rosa toilets, Model K3811... the 1.6 gal/flush model) are still being evaluated, as they have only been in use one day.
Calif customer
GBQuick and painless Item arrived as scheduled, on a pallet. I wasn’t home and missed the delivery scheduling call but it was not damaged and looks great. Quick turnaround time, price was comparable but no tax and shipping makes a big difference!
Taylor
GBIt was shipped in a box that was… It was shipped in a box that was smaller than the item's manufactures box which created the outer box to rip and expose the product in shipping. Luckily no damage occurred because UPS must have retaped the outer box. I have pictures and wish i could post so all could see what was on our doorstep when we came home from work.