Ed Welch
GBI would give zero if I could I would give zero if I could. I bought a toilet from them on Amazon. While attempting to install I realized it was the wrong size. I was told if I returned the item undamaged I would get a full refund less shipping. Because I attempted installation there was a small amount of wax residue on the bottom. They claimed it was damage. It was not. They charged me a $140 restocking charge. Beware!
Richard
GBVery good purchasing experience Overall, a very good purchasing experience. Delivery (R-L Carriers) was also very good. The products themselves (i.e., 2 Kohler Santa Rosa toilets, Model K3811... the 1.6 gal/flush model) are still being evaluated, as they have only been in use one day.
Susan Melnyk
GBAmazed Plumber! Even my plumber was amazed at the quality of my bathroom faucet. When leaving my home after installation, he asked me, "what was the name of that website again"? He even wrote it down so he would remember. He mentioned that it was a pleasure to install because of its high quality. I have ordered from e-faucets before and have never been disappointed. I wouldn't hesitate to recommend it to a friend! Susan M.
Barbara Remerow
GBI had purchased this towel rack in… I had purchased this towel rack in 2013. My husband used it like a grab bar and it finally broke. I was thrilled that I was able to go to eFaucets, look up my prior order and get the exact same one AND it was actually cheaper! I really like the simplicity of the Trinsic collection. As usual, eFaucets provided great service and I had it within three days of ordering.
Steve
GBGreat Service and Prices Great service and selection, good prices, fast shipping. Customer service was excellent when I needed to call. I ordered a sink through Home Depot special ordering thinking it was going to be easier and faster than ordering through eFaucets - the sink arrived at Home Depot broken 3 times!! I then ordered on eFaucets at the same price and they delivered it over-night for $29!!