I inadvertently chose the wrong finish… I inadvertently chose the wrong finish for my shower. I immediately ordered the replacement and it arrived very quickly and was very well packed. Customer service responded quickly and it is already on it's way back so I can get my refund.

I was really impressed by the quality… I was really impressed by the quality of this faucet set. High quality finishes, each component packaged in its own cloth bag and carton. Easy assembly, good directions, and no leaks first time!

Excellent Customer Service My shower faucet is more than 22 years old but Delta Faucets still provided me with the replacement cartridge (RP19804) for free and free shipping. Earlier, I had to purchase a substitute part from Home Depot (for $42 plus HST) because the shower was leaking and had to be repaired soonest. We had to settle for the substitute product because according to Home Depot, Delta is now owned by a different company (the brand that we purchased). Thank you Delta Faucets for the free replacement cartridge.

I have purchased lots of items during… I have purchased lots of items during our home renovation. Have been very pleased with their assistance in my purchases, excellent prices and the speed of delivery. In 2 days!!! Wouldn't purchase anywhere else!

1) Customer service 1) Customer service, when I called, was excellent and the lady who assisted me, was very fluent in the product and helpful. 2) Shipment, as promised, arrived the following day. Perfect. 3) Bug: They shipped one extra sink and I, mistakingly, ordered 2 of what I needed, rather than 1. 4) Working out resolution now, but I am impressed by the way they do business.