Excellent Customer Service My shower faucet is more than 22 years old but Delta Faucets still provided me with the replacement cartridge (RP19804) for free and free shipping. Earlier, I had to purchase a substitute part from Home Depot (for $42 plus HST) because the shower was leaking and had to be repaired soonest. We had to settle for the substitute product because according to Home Depot, Delta is now owned by a different company (the brand that we purchased). Thank you Delta Faucets for the free replacement cartridge.

Would order from efaucets again I was impressed by the ease of using this website, which I wasn't familiar with prior to my purchase. We wanted a very specific vanity which stopped being carried at any of our typical hardware stores, and it was available on efaucets. The price was the best I found online, shipping was quick, packaging was very secure. I'd use efaucets again.

I had purchased this towel rack in… I had purchased this towel rack in 2013. My husband used it like a grab bar and it finally broke. I was thrilled that I was able to go to eFaucets, look up my prior order and get the exact same one AND it was actually cheaper! I really like the simplicity of the Trinsic collection. As usual, eFaucets provided great service and I had it within three days of ordering.

I would give zero if I could I would give zero if I could. I bought a toilet from them on Amazon. While attempting to install I realized it was the wrong size. I was told if I returned the item undamaged I would get a full refund less shipping. Because I attempted installation there was a small amount of wax residue on the bottom. They claimed it was damage. It was not. They charged me a $140 restocking charge. Beware!

great products and I really liked the… great products and I really liked the website for searching for the right matchup. Only giving four stars because the shower trim took an extra week to arrive, and then the heavy handle was floating around in the box banging other pieces. Amazingly nothing was scratched or dented! The packaging issue was in the Moen box, probably not eFaucets fault.