You need to revise your survey software I think your website is easy to navigate your product selection is excellent and your prices are great. If I have any negative feedback when I purchase anything online I can’t review my experience because you require the name of the person who helped me. Since I didn’t speak to anyone I am prohibited from completing the survey. Not a good design.

Would order from efaucets again I was impressed by the ease of using this website, which I wasn't familiar with prior to my purchase. We wanted a very specific vanity which stopped being carried at any of our typical hardware stores, and it was available on efaucets. The price was the best I found online, shipping was quick, packaging was very secure. I'd use efaucets again.

Everything positive Our experiences with eFaucets have been nothing but positive. Their selection and prices are great and service afterward even better. We had purchased a Kohler tub/shower trim package, which arrived quickly, but I was unable to get it to fit properly. Emily in Customer Service proved quite knowledgeable about their products, assisted in the purchase of a replacement kit, and return and refund of the original one.

Excellent Customer Service My shower faucet is more than 22 years old but Delta Faucets still provided me with the replacement cartridge (RP19804) for free and free shipping. Earlier, I had to purchase a substitute part from Home Depot (for $42 plus HST) because the shower was leaking and had to be repaired soonest. We had to settle for the substitute product because according to Home Depot, Delta is now owned by a different company (the brand that we purchased). Thank you Delta Faucets for the free replacement cartridge.

Amazed Plumber! Even my plumber was amazed at the quality of my bathroom faucet. When leaving my home after installation, he asked me, "what was the name of that website again"? He even wrote it down so he would remember. He mentioned that it was a pleasure to install because of its high quality. I have ordered from e-faucets before and have never been disappointed. I wouldn't hesitate to recommend it to a friend! Susan M.