Joseph Stricker
GBRecieved a broken stone Recieved a broken stone, sent it to jende along with broken box. Was last stone I will buy
Tom
TWJende earned a lifelong customer today The Jende guys really know their stuff when it comes to sharpening and their products. I think I wasted about 2 hours of their time asking all kinds of questions, and they even sent me microscopic pictures to show how each product changed the edge. Freaking mind-blowing, let me tell you. Even though they are much more experienced at sharpening than I will ever be, I felt I still got treated as an equal. Every recommendation was meant to get me what I needed rather than what they wanted to force me to buy. They earned a lifelong customer today.
buyer PETER EGGERSTEDT
DEBad ,was not happy ! Bad – unacceptable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Kurt Heitkotter
GBThe company is doing all they can… The company is doing as much as they can. I found that the acetylene nut on the torch set was bad. I contacted them and with out questioning me they sent another torch set. Unfortunately it was bad also. So I bout a nut from a different supplier and installed it. Now I have one working torch set.
Mark
GBThe customer service is amazing The customer service is amazing. They were willing and able to answer any and all of my question at almost any hour of the day. They treated me with respect and were wiling to help. The products I received were AMAZING. From steps to emulsions to stones. Everything was well packaged,labeled and had high fir and finish. I am definitely using them again.