Andrew Shreeves
GBI was never able to sharpen this knife I was never able to sharpen this knife to my standards - it didn’t seem sharp when I got it and didn’t seem sharp after I paid the dealer I bought it from to sharpen it. I found a friend who was a Jende fan and gave it to him.
DO NOT PURCHASE FROM THIS VENDOR.
GBBUYER BEWARE. System was not as stated in terms of design, manufacturer and functionality. Poor customer service. Vendor is just requesting a customer review after a purchase that occurred 3 years ago. The took my money and ran.
buyer PETER EGGERSTEDT
DEBad ,was not happy ! Bad – unacceptable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jason Puckett
CAExcellent customer service I had the misfortune of placing an order during a server upgrade of some sort, so I didn't receive any automated communications regarding the order. However, upon reaching out to Jende they responded very quickly and provided the tracking number for my package. It arrived in a timely manner, and I am very pleased with the products. Will definitely be ordering again!
Joe Z.
AUThe service is excellent The service is excellent, insightful and guiding to what you need and not selling what you don’t need or won’t benefit from. The knives are excellent, razor sharp and Tom is very genuine in helping. Jende was extra courteous is providing some customisation solutions which was helpful and sourcing some out of ordinary products. This is true customer centric service and I’m amazed with the knives. Very happy.