I've been using Jende for many years I've been using Jende for many years. On more than one occasion they had a product I needed when I could not find it elsewhere. They were also very helpful and knowledgeable about products when I had questions. They have been a step or two above other vendors who are not as knowledgeable about products and sharpening in general. The prices are competitive. Great consumer oriented place to shop.

The company is doing all they can… The company is doing as much as they can. I found that the acetylene nut on the torch set was bad. I contacted them and with out questioning me they sent another torch set. Unfortunately it was bad also. So I bout a nut from a different supplier and installed it. Now I have one working torch set.

The customer service is amazing The customer service is amazing. They were willing and able to answer any and all of my question at almost any hour of the day. They treated me with respect and were wiling to help. The products I received were AMAZING. From steps to emulsions to stones. Everything was well packaged,labeled and had high fir and finish. I am definitely using them again.

Master Kuo G-5 3XL great deal The product Master Kuo G-5 3XL Butchering & Taiwan Tuna Fish Knife was great and I like the way how it cuts my fish. Happy with the product

Jende earned a lifelong customer today The Jende guys really know their stuff when it comes to sharpening and their products. I think I wasted about 2 hours of their time asking all kinds of questions, and they even sent me microscopic pictures to show how each product changed the edge. Freaking mind-blowing, let me tell you. Even though they are much more experienced at sharpening than I will ever be, I felt I still got treated as an equal. Every recommendation was meant to get me what I needed rather than what they wanted to force me to buy. They earned a lifelong customer today.