JDW
GBI've been using Jende for many years I've been using Jende for many years. On more than one occasion they had a product I needed when I could not find it elsewhere. They were also very helpful and knowledgeable about products when I had questions. They have been a step or two above other vendors who are not as knowledgeable about products and sharpening in general. The prices are competitive. Great consumer oriented place to shop.
buyer PETER EGGERSTEDT
DEBad ,was not happy ! Bad – unacceptable !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jason Puckett
CAExcellent customer service I had the misfortune of placing an order during a server upgrade of some sort, so I didn't receive any automated communications regarding the order. However, upon reaching out to Jende they responded very quickly and provided the tracking number for my package. It arrived in a timely manner, and I am very pleased with the products. Will definitely be ordering again!
Mark
GBThe customer service is amazing The customer service is amazing. They were willing and able to answer any and all of my question at almost any hour of the day. They treated me with respect and were wiling to help. The products I received were AMAZING. From steps to emulsions to stones. Everything was well packaged,labeled and had high fir and finish. I am definitely using them again.
Tanya
GBI was shopping for a good reed knife… I was shopping for a good reed knife and came accross Jende. Chris Tayler was out of town, in Taiwan actually, but still took the time to discuss the appropriate knife and give me an overview of the company. Chris represented the company with such professionalism that I’ll never go anywhere else and I’ll never forget the level of care I received from him. Also, I’ve had the knife for quite some time now and I absolutely love it. I still haven’t had to sharpen it!