David LaBolle
GBTom, of Jende Industries, is a sharpening wizard Tom is a sharpening wizard. His knowledge of his products and the art of sharpening is second to none. It’s amazing how he manages to ship from Taiwan and have things arrive stateside quicker than any of his competors I’ve tried who are actually in the states.
Joe Protz
GBI’ve never once trusted a company as… I’ve never once trusted a company as much as I trust Jende- top of the line products, and Tom is an example of a great business owner who truly cares about each customer and will treat you right. I’ve bought dozens of stones and films from Jende and have never been disappointed . Each stone is very flat and presented well. Shipping does occasionally come from Taiwan so don’t be surprised if your package gets delayed, but it is well worth it to deal with such an upstanding company .
Murat Mustafa
GBStay away from JENDE Stay away from JENDE! Their customer service is terrible. I have contacted JENDE regarding faulty (major) part of the system and even though they have admitted the part was faulty in their first generation of systems and promised to replace the faulty part, they never did that. I chased JENDE company for more than a year now, send dozens of e-mails, messages through social platforms but it never worked. JENDE promised to send the faulty part three times but they never kept their word. JENDE is one of the worst company that I have dealt with.
Mark
GBThe customer service is amazing The customer service is amazing. They were willing and able to answer any and all of my question at almost any hour of the day. They treated me with respect and were wiling to help. The products I received were AMAZING. From steps to emulsions to stones. Everything was well packaged,labeled and had high fir and finish. I am definitely using them again.
Andrew Shreeves
GBI was never able to sharpen this knife I was never able to sharpen this knife to my standards - it didn’t seem sharp when I got it and didn’t seem sharp after I paid the dealer I bought it from to sharpen it. I found a friend who was a Jende fan and gave it to him.