Jende earned a lifelong customer today The Jende guys really know their stuff when it comes to sharpening and their products. I think I wasted about 2 hours of their time asking all kinds of questions, and they even sent me microscopic pictures to show how each product changed the edge. Freaking mind-blowing, let me tell you. Even though they are much more experienced at sharpening than I will ever be, I felt I still got treated as an equal. Every recommendation was meant to get me what I needed rather than what they wanted to force me to buy. They earned a lifelong customer today.

The customer service is amazing The customer service is amazing. They were willing and able to answer any and all of my question at almost any hour of the day. They treated me with respect and were wiling to help. The products I received were AMAZING. From steps to emulsions to stones. Everything was well packaged,labeled and had high fir and finish. I am definitely using them again.

I’ve never once trusted a company as… I’ve never once trusted a company as much as I trust Jende- top of the line products, and Tom is an example of a great business owner who truly cares about each customer and will treat you right. I’ve bought dozens of stones and films from Jende and have never been disappointed . Each stone is very flat and presented well. Shipping does occasionally come from Taiwan so don’t be surprised if your package gets delayed, but it is well worth it to deal with such an upstanding company .

The company is doing all they can… The company is doing as much as they can. I found that the acetylene nut on the torch set was bad. I contacted them and with out questioning me they sent another torch set. Unfortunately it was bad also. So I bout a nut from a different supplier and installed it. Now I have one working torch set.

Tom, of Jende Industries, is a sharpening wizard Tom is a sharpening wizard. His knowledge of his products and the art of sharpening is second to none. It’s amazing how he manages to ship from Taiwan and have things arrive stateside quicker than any of his competors I’ve tried who are actually in the states.