Excellent customer service I had the misfortune of placing an order during a server upgrade of some sort, so I didn't receive any automated communications regarding the order. However, upon reaching out to Jende they responded very quickly and provided the tracking number for my package. It arrived in a timely manner, and I am very pleased with the products. Will definitely be ordering again!

The service is excellent The service is excellent, insightful and guiding to what you need and not selling what you don’t need or won’t benefit from. The knives are excellent, razor sharp and Tom is very genuine in helping. Jende was extra courteous is providing some customisation solutions which was helpful and sourcing some out of ordinary products. This is true customer centric service and I’m amazed with the knives. Very happy.

I would def recommend Jende Industries I would def recommend Jende Industries, I had a good experience ordering from them and there products are actually good. I bought the kangaroo strops and the diamond emulsions, the emulsions are not that cheap crap like chef knives to go has. I also purchased some spyderco stones for my KME . Overall they are top notch with fast shipping and good communication.👍

Jende earned a lifelong customer today The Jende guys really know their stuff when it comes to sharpening and their products. I think I wasted about 2 hours of their time asking all kinds of questions, and they even sent me microscopic pictures to show how each product changed the edge. Freaking mind-blowing, let me tell you. Even though they are much more experienced at sharpening than I will ever be, I felt I still got treated as an equal. Every recommendation was meant to get me what I needed rather than what they wanted to force me to buy. They earned a lifelong customer today.

Master Kuo G-5 3XL great deal The product Master Kuo G-5 3XL Butchering & Taiwan Tuna Fish Knife was great and I like the way how it cuts my fish. Happy with the product