Exceeded Our Expectations We recently purchased 4 VA-3GDF-B 3 glass door freezers. I would like to commend Vortex Refrigeration for their excellent customer service. From the initial inquiry to the final delivery, the Vortex team was responsive, helpful, and accommodating. They were always available to answer any questions and provide guidance throughout the purchasing process. We have been using these freezers for 2 months now, and we are impressed with their quality and performance. The glass doors provide excellent visibility of the contents inside, making it easy to quickly identify what is stored in each unit. The temperature control is precise, and the freezers maintain a consistent temperature. The freezers are sleek and modern, adding a touch of elegance to our store. They are also easy to clean and maintain, which is a huge plus for us. I would highly recommend Vortex Refrigeration to anyone in need of high-quality commercial refrigeration equipment. Their products are top-notch, and their customer service is exceptional. Thank you, Vortex Refrigeration! Richard

Order freezer it was damaged and refuse… Order freezer it was damaged and refuse to do anything about it …. Won’t be doing biz with them again !!! Figure u would say that, how does one inspect the item, when it’s cover with 50lbs of cardboard and driver was in out in a flash, that’s why u have insurance for ur biz…. Please Why U filing with fedex ? It wasn’t fedex that deliver it !!

Thanks To The Entire Vortex Team! Thanks to the whole team from sales to shipping and technical support for helping us with power hook up. Our super market line of Freezers and Refrigerators are fantastic. We did a lot of research before buying all these unit and price point for the quality of equipment received was 100%.Once again many thanks to the entire Vortex Team.

Terrible Terrible. Bought a pizza table that broke down after 1 year. When I called they said call a technician because they only cover the compressor after a year. Also, the representative or manager(if you can call that a manager) was having an attitude. What kind of product that are new can’t even make it 5 years without problems? Go somewhere else with better warranty and customer service.

Great experience with this company Wow! Customer service was great. I talked to the customer service rep on the phone and he was able to assist and help in anyway possible. This was my first time buying restaurant equipment and I will definitely come back to vortex. The manager made the experience great and he was helpful with any questions I had. My equipment works like a charm and it came brand new in a box. Very clean equipment. Thanks Vortex!