I've been calling vortex and emailing… I've been calling vortex and emailing (Mike the service manager specifically) for a while and havent gotten a response. We ordered a part for a refrigerator on the 7/2 and paid for the part. We received no tracking info and the part is still not delivered and Mike wont return our calls. It's been almost 2 weeks with no update. I just spoke with Angelo and he explained to me the delay, there seemed to be a lapse in communication with the shipping company and me. The good news is the part is on the way!

Fast shipping and works great! Ordered a 3 door refrigerator 3 months ago. It arrived within 3 days of placing the order. I had ordered a freezer early last year from a well known online retailer and I waited 2 weeks to receive it. The refrigerator has been running great and I will be buying more refrigeration from Vortex.

Fantastic Experience! I own a large flower shop in the LA area. A couple of months ago I ordered two 3 glass door refrigerators and 2 door refrigerator. Vortex called to verify my order and to make sure what I had ordered filled my needs. I received everything 2 days after placing my order. All of my refrigeration looks great, the quality for the price is amazing and everything is working perfectly. I would not hesitate to recommend Vortex Refrigeration.

Great Kegerator! Great Experience! Ordered my kegerator on a Monday, had it delivered by Thursday. Got a dent in shipment, but company was easy to deal with and we decided to keep it at a discount. The kegerator is great quality for the money - comparable competitors were sometimes twice the price! So far I am very happy with my purchase!

The buying of the glass door reach-in… The buying of the glass door reach-in refrigerator was great. No problem. I would buy from Vortex again. The only problem was delivery. The dispatcher gave me a 4-hour window, and called me to confirm. I waited 4 hours and the truck driver called and left a message on my home answering machine wanting to know if I was going to be at the delivery address. We connected 30 minutes before the end of the 4 hours and he could not make it. He re-scheduled for the next day, with another 4-hour window. He arrived 30-minutes before the end of the 4-hour wait. To me this was unacceptable.