Exceeded Our Expectations We recently purchased 4 VA-3GDF-B 3 glass door freezers. I would like to commend Vortex Refrigeration for their excellent customer service. From the initial inquiry to the final delivery, the Vortex team was responsive, helpful, and accommodating. They were always available to answer any questions and provide guidance throughout the purchasing process. We have been using these freezers for 2 months now, and we are impressed with their quality and performance. The glass doors provide excellent visibility of the contents inside, making it easy to quickly identify what is stored in each unit. The temperature control is precise, and the freezers maintain a consistent temperature. The freezers are sleek and modern, adding a touch of elegance to our store. They are also easy to clean and maintain, which is a huge plus for us. I would highly recommend Vortex Refrigeration to anyone in need of high-quality commercial refrigeration equipment. Their products are top-notch, and their customer service is exceptional. Thank you, Vortex Refrigeration! Richard

The refrigeration unit runs good Mike… The refrigeration unit runs good Mike did a good job BUT the unit when uncrated has a large dent bottom of front door ,upper right side .bottom left plus sealer on the inside never cleaned up now its dried and can't be removed

I've been calling vortex and emailing… I've been calling vortex and emailing (Mike the service manager specifically) for a while and havent gotten a response. We ordered a part for a refrigerator on the 7/2 and paid for the part. We received no tracking info and the part is still not delivered and Mike wont return our calls. It's been almost 2 weeks with no update. I just spoke with Angelo and he explained to me the delay, there seemed to be a lapse in communication with the shipping company and me. The good news is the part is on the way!

Fast shipping and works great! Ordered a 3 door refrigerator 3 months ago. It arrived within 3 days of placing the order. I had ordered a freezer early last year from a well known online retailer and I waited 2 weeks to receive it. The refrigerator has been running great and I will be buying more refrigeration from Vortex.

Purchased 2 freezers and 1 refegiratorn - Buyer Beware Purchased 2 freezers and 1 refegirator. From righ when we received them we have had nothing but problems with all 3 units. Freezers were not calibrated from factory correctly and keep freezing up. Additionally, the refrigerator has been having an issue cooling down now and we cannot get anybody from Vortex to support us in getting a service company out. Vortex is not helping with getting us one. Their support is not good and they do not follow up with you. These units have been under warranty for a year and I am afraid of what will happen out of warranty. There are a lot of other products to check out and I would stay away from this company in the future.