James W
GBWe ordered three sandwich prep tables … We ordered three sandwich prep tables and received everything in perfect condition. The delivery time was so quick from the day we placed out order. I would definitely order from Vortex Refrigeration again and let my friends know about Vortex as well. Thanks Vortex Refrigeration for smooth transaction and great customer service. He made it very easy to place this order.
Cassie
GBGreat experience with this company Wow! Customer service was great. I talked to the customer service rep on the phone and he was able to assist and help in anyway possible. This was my first time buying restaurant equipment and I will definitely come back to vortex. The manager made the experience great and he was helpful with any questions I had. My equipment works like a charm and it came brand new in a box. Very clean equipment. Thanks Vortex!
Michael
GBA great freezer A great freezer! Easy to purchase, showed up well packed and we've had it running smoothly for about 5 months without issue. I'd definitely buy more coolers from Vortex.
Cody Herrick
GBI've been calling vortex and emailing… I've been calling vortex and emailing (Mike the service manager specifically) for a while and havent gotten a response. We ordered a part for a refrigerator on the 7/2 and paid for the part. We received no tracking info and the part is still not delivered and Mike wont return our calls. It's been almost 2 weeks with no update. I just spoke with Angelo and he explained to me the delay, there seemed to be a lapse in communication with the shipping company and me. The good news is the part is on the way!
Ben Piller
GBI ordered a new freezer from Vortex … I ordered a new freezer from Vortex and in 8 days here it is, delivered. No problems, fairly and competitively priced. Personal type service and communication. One of the main things I was assured that should the unit need service, either under warrantee or not it is locally readily available. Beautifully wrapped so as NOT to sustain damage enroute.