Purchased 2 freezers and 1 refegiratorn - Buyer Beware Purchased 2 freezers and 1 refegirator. From righ when we received them we have had nothing but problems with all 3 units. Freezers were not calibrated from factory correctly and keep freezing up. Additionally, the refrigerator has been having an issue cooling down now and we cannot get anybody from Vortex to support us in getting a service company out. Vortex is not helping with getting us one. Their support is not good and they do not follow up with you. These units have been under warranty for a year and I am afraid of what will happen out of warranty. There are a lot of other products to check out and I would stay away from this company in the future.

Fantastic Experience! I own a large flower shop in the LA area. A couple of months ago I ordered two 3 glass door refrigerators and 2 door refrigerator. Vortex called to verify my order and to make sure what I had ordered filled my needs. I received everything 2 days after placing my order. All of my refrigeration looks great, the quality for the price is amazing and everything is working perfectly. I would not hesitate to recommend Vortex Refrigeration.

The buying of the glass door reach-in… The buying of the glass door reach-in refrigerator was great. No problem. I would buy from Vortex again. The only problem was delivery. The dispatcher gave me a 4-hour window, and called me to confirm. I waited 4 hours and the truck driver called and left a message on my home answering machine wanting to know if I was going to be at the delivery address. We connected 30 minutes before the end of the 4 hours and he could not make it. He re-scheduled for the next day, with another 4-hour window. He arrived 30-minutes before the end of the 4-hour wait. To me this was unacceptable.

I ordered a new freezer from Vortex … I ordered a new freezer from Vortex and in 8 days here it is, delivered. No problems, fairly and competitively priced. Personal type service and communication. One of the main things I was assured that should the unit need service, either under warrantee or not it is locally readily available. Beautifully wrapped so as NOT to sustain damage enroute.

A great freezer A great freezer! Easy to purchase, showed up well packed and we've had it running smoothly for about 5 months without issue. I'd definitely buy more coolers from Vortex.