Eugene
GBWe live our applinaces We live our applinaces. Low design is perfect fit for our kitchen. Unit came damaged but was easily fixed by us at home with the help of their office. Anyone with a view of the outdoors would truly appreciate these units.
Alex Manea
GBTerrible Terrible. Bought a pizza table that broke down after 1 year. When I called they said call a technician because they only cover the compressor after a year. Also, the representative or manager(if you can call that a manager) was having an attitude. What kind of product that are new can’t even make it 5 years without problems? Go somewhere else with better warranty and customer service.
Michael
GBA great freezer A great freezer! Easy to purchase, showed up well packed and we've had it running smoothly for about 5 months without issue. I'd definitely buy more coolers from Vortex.
JOHN W.
GBThe buying of the glass door reach-in… The buying of the glass door reach-in refrigerator was great. No problem. I would buy from Vortex again. The only problem was delivery. The dispatcher gave me a 4-hour window, and called me to confirm. I waited 4 hours and the truck driver called and left a message on my home answering machine wanting to know if I was going to be at the delivery address. We connected 30 minutes before the end of the 4 hours and he could not make it. He re-scheduled for the next day, with another 4-hour window. He arrived 30-minutes before the end of the 4-hour wait. To me this was unacceptable.
Cassie
GBGreat experience with this company Wow! Customer service was great. I talked to the customer service rep on the phone and he was able to assist and help in anyway possible. This was my first time buying restaurant equipment and I will definitely come back to vortex. The manager made the experience great and he was helpful with any questions I had. My equipment works like a charm and it came brand new in a box. Very clean equipment. Thanks Vortex!