Mason Williams
GBBuying such a large piece of furniture… Buying such a large piece of furniture online made me nervous because I thought it wouldn't look as wonderful as the photographs. However, I'm glad I took the risk. My hopes were exceeded by this coffee table, which features an amazing wood grain pattern and adjustable lighting. A welcome surprise was the ample storage space provided by the pull-out drawers, which could accommodate all of my belongings. Thanks to the detailed directions, assembly was a breeze. Overall, the elegant style and superior finish of this coffee table have completely changed my living space. It's a statement piece rather than just furniture, which is why I'm in love with it. I'm overjoyed with my buy!
Gems
GBAbove Expectations I ordered a custom order sofa. The order was scheduled with an estimated 5 month delivery date. However, the item arrived in 2 months (less a missing storage drawer). The support team notified me of the missing part before the delivery. I must say that showed me a company that put their customers first. In addition, to receive the item early added another star to the review of Hernest! I was given the opportunity to receive a discount or wait the additional months for the drawer. I chose the latter. For this I rate them above expectations. PROS: Now let's talk about this beautiful piece of furniture: Unique, Quality Construction, & Contemporary Design! Love it! Superior Customer Service Team. The agent I dealt with was Hilda. My satisfaction was her utmost goal. CONS: Poor assembly manual, no detail information on # of nuts & screws and what to use where. Which was the cause of user damage durning the assembly. However, again the customer service team was able to resolve the issue of replacing the damaged part. Will continue to look to this company when replacing items in my home.
Mary Olson
GBOkay ordered a dresser n nightstand Okay ordered a dresser n nightstand. Dresser came in two boxes. Lots assembly nightstand never came Multiple times reached out to them. Said tracking but 16 weeks later never got it. Still fighting for refund.
Kate Wilson
GBElegant, cozy and easy assembly Surprised my mom with this elegant fireplace TV stand. Easy to set up with different colors for the fire and entertainment lights. Cozy and warm atmosphere in our living area. Looks expensive but was a great deal. Very happy with the purchase.
Mary Imevbore
GBI recommend Order YT1000114470 Overall I’m very happy with my table and chair set. It is just what my apartment needed. And I’m happy with the company — they have great customer service. One downside is that I haven’t been able to fit all four chairs into the compartment, so I have one floating chair that I’m not sure what to do with. Also one of the latches broke off but it didn’t affect the functionality.