Sur La Table

6100 4th Avenue South, 98108, Seattle, United States
http://www.surlatable.com
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3.60
Based on 20 Reviews

5

60.00%

4

0.00%

3

5.00%

2

10.00%

1

25.00%
About Sur La Table

MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY. Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating. OUR PRODUCTS Discover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere. OUR COOKING CLASSES What started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program. OUR STORES Stop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website! OUR ROOTS From the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.

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Customer
GB

Great Customer Service Great Customer Service I had forgotten to apply the coupon code to my order. When I realized it I messaged customer service. They said they couldn’t do anything until my order shipped and gave me a number to call. The young man Adrian was extremely helpful, looked up my order and applied the coupon code. He then told me how much of a refund I would be getting back. I really appreciated his time and help in taking care of this.

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Margaret Boyle
GB

Ordered 2 cast iron pans Ordered 2 cast iron pans. Upon arrival I realized I had ordered wrong pans. Called customer service and told them I was sending back products. I was told by 2 DIFFERENT customer service people to use the label on the bottom portion of order information sheet enclosed in box and bring to UPS store. UPS store could not use the labels without charging for the return, 2 boxes totaling $71.70 to return. Placed call to customer service, they said I should have gotten return label with QR code......I WAS NOT GIVEN CORRECT INFO, but too bad for me!! No refund for return shipping. I WILL NEVER ORDER FROM THIS COMPANY AGAIN!!!!

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Michelle Briggs
GB

My 6 bistro bowls arrived today My 6 bistro bowls arrived today, unfortunately 1 bowl was damaged. I called CS & Itzel took care of the issue smoothly & quickly! I was ready to send pictures I took of damaged bowl, but was told it’s not necessary. Itzel generated a replacement order for the one bowl & I should receive it in the next 5 business days. Then she made sure I received an email detailing our conversation & next steps. Itzel handled all quickly & professionally.

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Brian
GB

Problem resolved We originally had a shipping problem but their customer service resolved th eissue with a refund.

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Elizabeth Briggs
GB

Chris from Sur La Table was WONDERFUL… Chris from Sur La Table was WONDERFUL in handling my inquiry regarding "warped" lids on the Staub mini pumpkin cocottes I ordered. He was knowledgeable, quick, polite and left me overwhelmed with gratitude! I believe I have never had such a good experience with Customer Service ever! Sur La Table, Chris deserves a raise and a promotion!! Thank you Chris!

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