Sur La Table

6100 4th Avenue South, 98108, Seattle, United States
http://www.surlatable.com
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3.60
Based on 20 Reviews

5

60.00%

4

0.00%

3

5.00%

2

10.00%

1

25.00%
About Sur La Table

MAKE GOOD FOOD. INVITE PEOPLE. DO IT DAILY. Making and sharing food sets a place for talking, listening, and being -- together. What comes from the kitchen is a daily act of generosity, and one worth celebrating. OUR PRODUCTS Discover your next cooking inspiration—we carry the best assortment of quality kitchen goods you’ll find anywhere. OUR COOKING CLASSES What started at our Berkeley store in 1996 quickly grew into America’s largest hands-on cooking class program. OUR STORES Stop by our stores to satisfy all of your kitchen and dining needs in one place. No stores nearby? Great news—you're already on the right website! OUR ROOTS From the day that Shirley Collins opened our first store in Pike Place Market in 1972, we’ve been committed to a simple idea: Make good food. Invite people. Do it daily.

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Customer
GB

Great Customer Service Great Customer Service I had forgotten to apply the coupon code to my order. When I realized it I messaged customer service. They said they couldn’t do anything until my order shipped and gave me a number to call. The young man Adrian was extremely helpful, looked up my order and applied the coupon code. He then told me how much of a refund I would be getting back. I really appreciated his time and help in taking care of this.

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Joel Monroy
GB

Had a great experience Had a great experience. Bought a pan for my mother for Christmas and ended up not liking it. return window passed and was unable to return to store. Called customer service and they helped me with the return! THANK YOU

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Ryan C.
GB

Excellent customer service Excellent customer service. We had reserved tickets for a cooking class, but came down with an illness the day of the event. Sur la Table refunded our purchase without question. We’re sad to miss the class, but glad that we’ll be able to rebook without issue

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Dana Arnim
GB

Poor Quality Sur La Table product I received a gift of a Sur La Table brand enameled cast iron cook pot. Within less than one year there were over 7 chips on the bottom and one on the handle. Previously, I had been using a Le Creuset pot for over 40 years with no such damage. Because I wanted a color Le Creuset did not have, I chose the Sur La Table, thinking the quality would be similar. When I wrote and sent photos to SLT, they declined to replace my pot. I will never purchase another pot from them, as the quality is inferior.

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Janet Lourian
GB

I called Sur La table this morning to… I called Sur La table this morning to confirm an order placed last evening, in which I never received an order confirmation. Daemon was extremely pleasant in reassuring me that the order was placed and was successful. Not only was he extremely helpful, but answered my call in a very cheerful voice. Which early in the morning surprised me, and I even commented this to him. More people in CS should be as professional as Deamon and eager to help as he was. I’m very great full. Janet Lourian

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