Replaced old Vino and new one working great Had a 15 year old machine fried by the power company not knowing how to upgrade street transformers. Bought replacement and enjoying it. Slightly smaller than old, but the metal shelves are more forgiving to the various sizes of bottle, hence we're actually storing about the same amount as before. A few months in, and it's all working great.

This product would get 5 stars from me This product would get 5 stars from me, if it wasn't for the insanely loud fan, coming on every 15 minutes or so. The good news is that the wine cooler as a whole is very well built, solid shelves, good seal, dual temp controls keep it within 1 degree of set temp, it looks good, it cools perfectly, it even fits in excess of the 46 bottles advertised, if you have some skinny ice wine bottles included, it's just a great product and even the compressor itself is super quiet. All that for less than a grand, amazing.. Now about that fan, we replaced it with a high end ultra quiet DC fan of same capacity and the unit is perfect now. Only wish it came like that from the factory.

Vinotemp Motor Noise Vinotemp layout is difficult, the bottles in the back are hard to retrieve. Biggest complaint is the noise in the motor when the Compressor kicks on. Hard to describe but best description is it sounds like Whales communicating with each other. I did open a ticket, but asked to record the sounds which is quite difficult. Send a Technician or we may have to return our purchase.

This company is the absolute worst This company is the absolute worst. I have been in contact with them since the minute we plugged in our dispenser unit. It had problems immediately and the customer service was absolutely horrible to try to get the machine fixed and I am still waiting for the refund that they claim the initiated OVER a month ago. This has been an 8 month ordeal that is still not rectified!

Customer service sucked Customer service sucked took forever to reply to me. Then they pretty much told me too bad we dont make that door anymore deal with it it was horrible for an item that costs 4000 dollars thats useless to me now because they dont have the part in their inventory