Happy With the Purchase Got my Vinotemp 156 bottle wine cooler from Costco. So far it has provided more storage that my Wine Enthusiast wine cooler, and thought it’s larger, it’s a lot quieter. The dual zone is an excellent feature. I can’t speak to the accuracy temperatures, I like my whites chilled at 50° and my reds at 58°. I’ll get an independent thermometer to how accurate the temps are. Happy with the purchase!

Exactly as advertised Exactly as advertised, a capable wine cellar for your garage. Delivery and installation went smoothly. Only real call out are the racks provided are as shown in the picture. Which means you're going to need to double or triple stack bottles and therefore cannot pull the racks out. Also, at this time Vinotemp is not offering extra racks. Not a big deal (and was known when I bought it). Highly suggest investing in a winecellar app to keep straight what's what on each rack. Also the led lighting is button operated and not on a door switch. Struggling in understanding why for that design element..

No Service available in Ontario, Canada When we ordered new kitchen cabinets, I had purchased Vinotemp 32 bottle wine cooler. After 5 years wine cooler stopped working. I called Vinotemp and inquired about the repair facility in Toronto, Canada area. The technician gave me 2 names, and unfortunately both companies do not repair Vinotemp wine coolers. I called many Appliance repair companies, and so far could not find any that work with Vinotemp. So if you are in Canada (Ontario), DO NOT BUY VINOTEMP. We are left with useless appliance now, since we cannot find another wine cooler that will fit the space. Very disappointed with the service.

Vinotemp Excellent Customer Service. I had a high temp alarm with our VinoTemp wine cooler we bought from Costco about 6 years ago. I contacted them via their online chat tool and the technician (Richard) helped narrow my search, provided some repair sources and sent me the service manual. I was able to locate the bad component and called him back to help verify and order a replacement part. He gave me some tips on disassembly/reassembly and the part arrived within 4 days of placing the order (even with a pandemic going on). I can't say enough good things about their service and support. Customer for life!!

Great Customer Service - Richard was patient and amazing Richard was patient and amazing. He guided me through the troubleshooting process via the online chat. The process involved several back and forth to the wine refrigerator to test different areas and report back. He sent me videos and diagrams via email to help the process. He identified the problem to the Control Board after three tests. Ordered the part. Arrived in 4 business days. Replaced it yesterday after watching the video he sent. Took about 45 minutes. Everything is back to normal. Thank you.