The set of knives I have received are… The set of knives I have received are fantastic and the support team was understanding and prompt with my situation. I will recommend this company to my family and friends. These knives are truly the best that I have used. Thank you!!

2 Silver Seido Seido Kitchen Shears… 2 Silver Seido Seido Kitchen Shears ordered as GIFTS on line from Canadian Site Brampton Ont.. Shipped in paper padded bag. Bag damaged in several places by corners of boxes. Boxes damaged. Two emails to request return. Phone number in US only receives messages. Chat Line '2 minutes wait for agent' now 30 minutes. There is NO CUSTOMER SERVICE. NO RETURN WITHOUT THEIR PERMISSION. This is surely a SCAM

These knives are nothing like what they… These knives are nothing like what they look like on the website. Cheap materials and construction immediately made me want a refund. What you don’t realize is that force you to pay shipping to Canada to return them which runs about 80$ and they only offered a fractional refund on top of that. Junk and poor customer service…. I’m amazed they are still scamming people into buying them.

These knives arrived in great packaging… These knives arrived in great packaging and with obvious care. So I am not sure what some of the reviewers are referring to when they comment on the receipt of their package. As for the knives themselves, I have absolutely no complaints. I love them!

Horrible Product, Overpriced Cheap Chinese Crap I bought the Hanikamu VG10 Damascus Chef Knife Set as a gift for my husband. After receiving a shipping notification and arrival date, the package was delayed for over a week and appeared to be lost. Support was responsive and promised to resend the knives but the original order arrived a few days later. Once received, the set was attractive and well packaged. That's as far as anything positive goes. With MINIMAL use and hand washing, 5 of the knives have lost pieces of mosaic from the handles. As another review mentioned, THE FORGING PATTERN IS FAKE, and even the Seido logo is wearing off because the blades are so cheaply made. To be fair, I have been sent replacements for the damaged handles, but the quality is so awful buying from Seido is a complete ripoff. Don't do it!