These knives are nothing like what they… These knives are nothing like what they look like on the website. Cheap materials and construction immediately made me want a refund. What you don’t realize is that force you to pay shipping to Canada to return them which runs about 80$ and they only offered a fractional refund on top of that. Junk and poor customer service…. I’m amazed they are still scamming people into buying them.

Horrible customer service Horrible customer service. Received delivery confirmation and within 4 hours I reported knife not recd. Was told to give it a few more hours. After sending another email to Seido was told to take it up with USPS. I did purchase delivery insurance although this doesn’t seem to matter. Would not recommend ordering online

I highly recommend Seido knives! I'm so glad I discovered this brand. Their knives are amazing! Razor sharp, aesthetically beautiful and fun to use too. Whenever people come over, they always call ask me where I got my knives! Delivery was fast and customer service was friendly when asking product questions. A wonderful experience throughout - I highly recommend them!

Great knife, great gift To begin with, customer service advised me promptly over the Seido Chat function which of their chef's knives would be best for a man with large hands. And the Kiritsuke Damascus Chef Knife fit perfectly -- it has great balance, style, sharpness, quality. It ticked off all the boxes for a great gift. It is now much loved and appreciated. It took longer to arrive than hoped for, so it didn't make it until two days after Christmas. My fault for ordering so late in the season from outside of Canada, and then Canada Post, the delivery service used in Canada, took several days off over the Christmas period. So, yes, the gift arrived late which was too bad, but not a big deal.

These knives arrived in great packaging… These knives arrived in great packaging and with obvious care. So I am not sure what some of the reviewers are referring to when they comment on the receipt of their package. As for the knives themselves, I have absolutely no complaints. I love them!