Amanda Rose Sabin
GBThese knives are nothing like what they… These knives are nothing like what they look like on the website. Cheap materials and construction immediately made me want a refund. What you don’t realize is that force you to pay shipping to Canada to return them which runs about 80$ and they only offered a fractional refund on top of that. Junk and poor customer service…. I’m amazed they are still scamming people into buying them.
Tonya
GBHorrible Product, Overpriced Cheap Chinese Crap I bought the Hanikamu VG10 Damascus Chef Knife Set as a gift for my husband. After receiving a shipping notification and arrival date, the package was delayed for over a week and appeared to be lost. Support was responsive and promised to resend the knives but the original order arrived a few days later. Once received, the set was attractive and well packaged. That's as far as anything positive goes. With MINIMAL use and hand washing, 5 of the knives have lost pieces of mosaic from the handles. As another review mentioned, THE FORGING PATTERN IS FAKE, and even the Seido logo is wearing off because the blades are so cheaply made. To be fair, I have been sent replacements for the damaged handles, but the quality is so awful buying from Seido is a complete ripoff. Don't do it!
Kate
GBFake The forging patterns were printed on. No joke. These aren't even real. When I asked to return them, I got the 20% restocking fee and having to pay shipping. I never should have trusted the 100% satisfaction guarantee. That's what I get for trying a new company for good knives.
Jill Phinny
GBHorrible customer service Horrible customer service. Received delivery confirmation and within 4 hours I reported knife not recd. Was told to give it a few more hours. After sending another email to Seido was told to take it up with USPS. I did purchase delivery insurance although this doesn’t seem to matter. Would not recommend ordering online
Charlotte Schmidt
CAI have wanted a good set of knives and…Ex I have wanted a good set of knives and I came across these knives. My husband owns a Japanese knife for over 40 years and only sharpened it once. So I decided to give it a try. The best investment I made. I love these knives. I now have a knife set for life. I would recommend these knives to anyone who wants a good set. Also, they are beautiful to look at and also to handle.