Buyer BewareDo not buy from this company Do not buy from this company. Bought for a Christmas gift. They stated 3-5 day shipping. Bought 9 days before Christmas. Did not arrive till 2 days after Christmas. Had already bought a replacement gift. Went to return because when I bought they stated 30 day back hassle free. Now they are charging me 20% restocking fee plus shipping costs. BUYER BEWARE

I receive the Hakai Chef Cleaver Knife… I receive the Hakai Chef Cleaver Knife on Friday 4/20/2024. Trying to use the knife for simply cutting peppers, onions, carrots, etc. I found this knife to be very heavy and awkward to use for simple slicing and dicing. Due to its weight, it felt very dangerous while performing simple food prep procedures. I am going to return this product for a full refund.

The knives are very poor quality The knives are very poor quality. The handles of the knives separated from the blades within the first 3 months of using the knives. Seller would not work to provide replacement knives because I am out of the 30 day return policy even though it is a defective set. DO NOT WASTE YOUR MONEY ON THESE KNIVES OR ANY PRODUCT FROM THIS COMPANY.

Bought a shears which said Japanese… Bought a shears which said Japanese steel but the box says made in China be very careful ordering from them. There's a 20% restocking fee plus you have to pay for shipping. They're a scam. You can't write reviews on their website

Quality products with excellent customer service saves the day WE recently purchased directly from Seido Knives two very nice knives on sale. One of them, Kiritsuke Damascus Chef Knife, arrived in perfect condition, very beautiful. WE used our chef knife in preparation for Christmas dinner and it sliced through sweet potatoes with incredible ease-like butter. We received a lot of comments on its beauty as well . The second knife, Nikuya Butcher Knife, arrived with several imperfections in the handle. Their customer service to rectify the matter was beyond exceptional. They shipped a new knife out to us promptly. It was in perfect condition and cuts razor sharp. In an effort at standing by their products and insuring customer satisfaction, they invited us to keep the first product. We are very pleased with the outcome and recommend them to you.