Horrible customer service Horrible customer service. Received delivery confirmation and within 4 hours I reported knife not recd. Was told to give it a few more hours. After sending another email to Seido was told to take it up with USPS. I did purchase delivery insurance although this doesn’t seem to matter. Would not recommend ordering online

I have wanted a good set of knives and…Ex I have wanted a good set of knives and I came across these knives. My husband owns a Japanese knife for over 40 years and only sharpened it once. So I decided to give it a try. The best investment I made. I love these knives. I now have a knife set for life. I would recommend these knives to anyone who wants a good set. Also, they are beautiful to look at and also to handle.

Fake The forging patterns were printed on. No joke. These aren't even real. When I asked to return them, I got the 20% restocking fee and having to pay shipping. I never should have trusted the 100% satisfaction guarantee. That's what I get for trying a new company for good knives.

Wow. I didn't know they made high quality kitchen knives Our first venture into quality kitchen knives. Honestly, I didn't know a knife could be this sharp. It cuts everything very smoothly. Excellent quality. My only regret is I didn't take advantage of the other handle colors. We have black, which looks great but I can see now the way the knife is designed, other colors would look fantastic. Still, no complaints; a great product.

Great knife, great gift To begin with, customer service advised me promptly over the Seido Chat function which of their chef's knives would be best for a man with large hands. And the Kiritsuke Damascus Chef Knife fit perfectly -- it has great balance, style, sharpness, quality. It ticked off all the boxes for a great gift. It is now much loved and appreciated. It took longer to arrive than hoped for, so it didn't make it until two days after Christmas. My fault for ordering so late in the season from outside of Canada, and then Canada Post, the delivery service used in Canada, took several days off over the Christmas period. So, yes, the gift arrived late which was too bad, but not a big deal.