phone call I was told i would get a phone call with a 1 hour window when the driver was on his way to my home. That did not happen and luckily i was home.

Well worth the money! This 18" vanity is well made, attractive, has a lot of storage and a large sink! It's the best small vanity we've found and are so happy we purchased it for our little bathroom. The quality is excellent and service department outstanding. Highly recommend.

MTD does not stand behind its warranty MTD does not stand behind its warranty. Immediately upon installation of a floating vanity I purchased online [Sunset 24" LED Illuminated Single Sink], it was evident one of the spring mechanisms responsible for the soft closure of the door is faulty. It takes an excessive amount of force to open the drawer, but once it is open, the left assembly 'slingshots' the drawer forward. Upon closure, the left spring makes a noticeable ticking noise (the right one makes no such noise). I sent customer service a warranty request outlining the issue. Three days later, a rep. asked me to send a video. I did. A few days later, I got the following response: "From the videos, we did not see any irregularities in the function of the drawer. The tension you experience is normal for soft-closing drawer mechanisms." I responded asking for what tolerances were considered normal and within specification, and how the company came to determine mine was within that range. After all, why would the right mechanism perform so differently if the left one is within specifications? It's been three more days and no response. I should note that the vanity I replaced also came from this manufacturer, MTD, and also featured a soft-close mechanism. I'm familiar not only with how the drawer closure works, but also with the company's products. I understand things can go wrong somewhere in the manufacturing process. It happens. That's why companies offer a warranty. But when a manufacturer fails to stand behind its product--especially something as small and relatively inexpensive as replacing a soft close drawer mechanism--I can only suggest potential customers stay away from MTD.

After 18 months the cartridge in the… After 18 months the cartridge in the faucet has started to leak. They do not sell sell replacement parts and no plumbing supplier (i Have been to two pro shops) has even heard of the brand name of the part?! I'm told by MTD vanitiesI have to buy a whole faucet again.

Nice vanity. Great customer service. Other than a defective sink, the quality of the vanity is very good. Customer service at MTD is exceptional. They are replacing our sink and shipping it so that it arrives when it is convenient for us.