Anne M
GBThe vanity is beautiful The vanity is beautiful, though I am having problems with plumbers installing without leaks - not the fault of the vanity. I am still dealing with a leak problem from the sink stopper - though the plumber tells me the parts supplied are of excellent quality. If I ever buy another, I will not buy a glass top - seems plumbers are afraid to tighten enough to stop leaks in case glass cracks.
Andrew
GBphone call I was told i would get a phone call with a 1 hour window when the driver was on his way to my home. That did not happen and luckily i was home.
Jim
GBMTD does not stand behind its warranty MTD does not stand behind its warranty. Immediately upon installation of a floating vanity I purchased online [Sunset 24" LED Illuminated Single Sink], it was evident one of the spring mechanisms responsible for the soft closure of the door is faulty. It takes an excessive amount of force to open the drawer, but once it is open, the left assembly 'slingshots' the drawer forward. Upon closure, the left spring makes a noticeable ticking noise (the right one makes no such noise). I sent customer service a warranty request outlining the issue. Three days later, a rep. asked me to send a video. I did. A few days later, I got the following response: "From the videos, we did not see any irregularities in the function of the drawer. The tension you experience is normal for soft-closing drawer mechanisms." I responded asking for what tolerances were considered normal and within specification, and how the company came to determine mine was within that range. After all, why would the right mechanism perform so differently if the left one is within specifications? It's been three more days and no response. I should note that the vanity I replaced also came from this manufacturer, MTD, and also featured a soft-close mechanism. I'm familiar not only with how the drawer closure works, but also with the company's products. I understand things can go wrong somewhere in the manufacturing process. It happens. That's why companies offer a warranty. But when a manufacturer fails to stand behind its product--especially something as small and relatively inexpensive as replacing a soft close drawer mechanism--I can only suggest potential customers stay away from MTD.
Tim Gustaffenson
GBCompetitive prices, good customer service They're prices are pretty competitive... I've used them for several projects and they're always helpful and willing to work with me..
Michaele O
GBWe love our new vanity! We didn't need the faucet or mirror as we already had both. The pop up drain is really nice. The solid wood cabinets and soft closing door and drawers are very high quality. The glass vanity top is beautiful and very thick. We would highly recommend this company and this vanity. It was delivered sooner then expected and was very well packaged.