Nancy Milburn
GBOrder processed but out of stock Order processed. Then I received a call withn an hour or so from MTD saying he order should not have processed because the products were out of stock. Ok . Understand these things happen. However, I was told on that call that the credit card charge wold be credited but it may take weeks to see the credit! It is 3+ weeks and no credit yet.
Michaele O
GBWe love our new vanity! We didn't need the faucet or mirror as we already had both. The pop up drain is really nice. The solid wood cabinets and soft closing door and drawers are very high quality. The glass vanity top is beautiful and very thick. We would highly recommend this company and this vanity. It was delivered sooner then expected and was very well packaged.
Megan
GBNot Impressed I never got a confirmation about the estimated delivery date and couldn't coordinate with the client. When I called over a week later the woman told me that the "warehouse was backed up and it wasn't ready for shipment yet" Also, one of the two medicine cabinets came broken and the client had to drive to the store to return it.
C M
GBTerrible Customer Service!!!! Terrible Customer Service!!!! I ordered my vanity on December 26 and 3 months later still no vanity. I would cancel my order but I setup the pipes already for this vanity and cannot find a replacement. I initially ordered it through Jet.com and they cancelled my order because they "put the wrong price" on the item and proceed to sell the vanity from their website. Well every time I ask it is a month to get the vanity. They have no idea where the vanity is and when it is going to arrive. If you contact them, you just get told that it is going to be later in the month. Horrible experience with this company and would NEVER use them again and would not recommend them to anyone.
Pat
GBGood Quality and Customer support Had some trouble with the local shippers but Alyssa and the crew at MTD worked it out and got us the vanities we ordered. Fine quality and reasonable prices, would buy again from MTD.