I shopped at the South Coast Plaza … I shopped at the South Coast Plaza location. Not customer service oriented. Kindof snotty with attitude. Sheets are very very expensive. I feel I can get sheets that are good at Macys. Also they have a terrible return policy.

Merchandise is always impeccable Merchandise is always impeccable. Service could be better. Shopping at either the Crystal Court, South Coast Plaza Store, or Newport, sales associates are not always the friendliest. They at times have an arrogant air about them. It doesn't make me want to shop there.

I love this shop I love this shop! Linens, décor, gifts. I had to special order a dust ruffle for an adjustable bed. It was a strange request at the time because these beds were just becoming popular. The team helped me brainstorm and the dust ruffle turned out perfect! Always fun wandering through the aisles and finding a treasure.

These $2,000 sheets are not worth the … These $2,000 sheets are not worth the hype and they cost a fortune. Sales girl told us to take them home, wash them in cold, sleep on them for a couple nights and if they were too stiff to wash them again. We ended up washing them a dozen times trying to break them in and they were just awful. Surely enough when I called to complain and request a return, we were denied because we already washed them (seriously???). Worst purchase I've ever made, feel like the biggest sucker ever!

Misleading I'm a big fan of the merchandise and spend thousands of dollars at Between the Sheets but very rarely do I get to take advantage of their sales. Seems as though the brands I prefer and purchase are never on sale even when there is a store wide sale. There advertising is very misleading.