Misleading I'm a big fan of the merchandise and spend thousands of dollars at Between the Sheets but very rarely do I get to take advantage of their sales. Seems as though the brands I prefer and purchase are never on sale even when there is a store wide sale. There advertising is very misleading.

I ordered my sheets on Black Friday I ordered my sheets on Black Friday . My order was processed , I received an order number , my card charged. THREE days later I received an email stating the sheets I ordered were not available and there wouldn’t be more. Instead they recommended a product $200 more expensive and less quality. Three days later meant all the Black Friday and cyber Monday deals were over. Not impressed with Between the sheets and very disappointed .

Won’t shop there again. The only thing high about this store are their prices! I purchased a very expensive soap dispenser at their Palm Desert store that rusted within a month of use. Then purchased $400 sheets. The color was wrong and I tried to return the unopened package the next day. The snippy store employee pointed to their very fine print “no return policy”. I was forced to exchange for a color I really didn’t want. These sheets are like sleeping on dried corn husks even after several washings!! $400 YIKES!! Go online and purchase Beech Model sheets. Like sleeping on a cloud AND ONE FOURTH the price!

ABSOLUTELY LOVE the store ABSOLUTELY LOVE the store, but the Italian sheets I purchased are very much a disappointment. I was advised to use their laundry soap, and I used a special linen soap that I already had...which could be part of the problem, but the sheets tend to be scratchy after the first wash. I researched and found that if I use diluted hair conditioner in the rinse cycle, it helps the fibers to lay flat and smooth, thus not scratchy. This helps. The fitted sheet is extremely deep and doesn't work well on my platform bed.

This store is amazing This store is amazing. It has beautiful items that you cannot find anywhere else. I live in Cleveland and visit Palm Springs for the Indian Wells tennis tournament and always make it a point to pop in. I recently ordered some items online and they came quickly and were well packed. I absolutely love this place.