Ordered refridge Ordered refridge, 2 weeks later, never came. Tried to del sub model that was $700 cheaper. No credit for order. Funny, called another appliance dealer and had model I wanted installed next day. Thieves!! Don't trust them

VERY disappointed...ordered a new… VERY disappointed...ordered a new refrigerator early Nov; Malvern Mgr assured us of delivery on 11-18; wife then purchased a new washing machine; same sales rep, Bill Slade/Mgr? assured BOTH would be delivered on 11-24. Washing machine arrived; not refrig, and NO EXPLANATION? Have now left FOUR (4) messages for Bill Slade, with NO RESPONSE????

During this quarantine period we have found Gerhards has great prices and choices! During this quarantine period we had a dryer die and a freezer breathing its last breaths. We called after choosing products online..two different weeks and sales reps but both times, excellent prices and fantastic customer service!! We have now, to date, bought 5 appliances from them and will continue to do so! Even our daughter's family is now a customer and got 2 new items during the shutdown with ease. Forget big box stores.

Helpful Sales Rep I can’t give it 5 stars because we haven’t received our refrigerator yet. But, I have confidence considering the sales rep, Nicole P. Who helped us was good. No hard sale tactics. We went in with something in mind and she addressed all our questions easily. We gave Gerhard’s a try based on other reviews. We are scheduled for a delivery for next week; other local dealers said we’d have to wait 2 months for delivery AND their prices were higher than Gerhard’s.

Shop Local Purchased an entire kitchen from Gerhards, went in with photos and measurements but no idea what I would actually purchase. My sales rep Allie listend to my ideas and showed me the GE Cafe series in matte white and copper finishes (I didn’t want SS) It was perfect! Delivery and installation happened seamlessly. No one ever likes having time windows and taking a day off of work but it was so worth it once I had my appliances ready to go. I would highly recommend Gerhard’s over any big box store.