During this quarantine period we have found Gerhards has great prices and choices! During this quarantine period we had a dryer die and a freezer breathing its last breaths. We called after choosing products online..two different weeks and sales reps but both times, excellent prices and fantastic customer service!! We have now, to date, bought 5 appliances from them and will continue to do so! Even our daughter's family is now a customer and got 2 new items during the shutdown with ease. Forget big box stores.

VERY disappointed...ordered a new… VERY disappointed...ordered a new refrigerator early Nov; Malvern Mgr assured us of delivery on 11-18; wife then purchased a new washing machine; same sales rep, Bill Slade/Mgr? assured BOTH would be delivered on 11-24. Washing machine arrived; not refrig, and NO EXPLANATION? Have now left FOUR (4) messages for Bill Slade, with NO RESPONSE????

They Don’t Care Products are very good. But the service is the worst. I ordered my oven in October planning to make holiday meals. I was told to expect it by the end of the month. I got it mid February. No explanation, no contact for 4 months. I asked for a discount, NO to that. Big fat nasty don’t care about you NO. Family owned so NO where else to escalate my issue. So disappointed. Buyers beware.

Ordered refridge Ordered refridge, 2 weeks later, never came. Tried to del sub model that was $700 cheaper. No credit for order. Funny, called another appliance dealer and had model I wanted installed next day. Thieves!! Don't trust them

Helpful Sales Rep I can’t give it 5 stars because we haven’t received our refrigerator yet. But, I have confidence considering the sales rep, Nicole P. Who helped us was good. No hard sale tactics. We went in with something in mind and she addressed all our questions easily. We gave Gerhard’s a try based on other reviews. We are scheduled for a delivery for next week; other local dealers said we’d have to wait 2 months for delivery AND their prices were higher than Gerhard’s.