Shop Local Purchased an entire kitchen from Gerhards, went in with photos and measurements but no idea what I would actually purchase. My sales rep Allie listend to my ideas and showed me the GE Cafe series in matte white and copper finishes (I didn’t want SS) It was perfect! Delivery and installation happened seamlessly. No one ever likes having time windows and taking a day off of work but it was so worth it once I had my appliances ready to go. I would highly recommend Gerhard’s over any big box store.

DO NOT BUY FROM GERHARDS MALVERN!! DO NOT BUY FROM GERHARDS MALVERN!! we purchased a GE convection oven and it was deliverers BROKEN. Gerhards will Not do ANYTHING about it and have been ignoring our calls and emails! We have been VERY patient and no one will take any responsibility for selling us a COMPLETELY BROKEN OVEN!!!

Totally disconnected and disjointed experience Totally disconnected and disjointed in their internal operations. Store team confirms product is available, can be picked up from the warehouse. Warehouse doesn’t have the product and says it’s still in transit. Then wait for hours/days for them get a clarity of it reached the warehouse or not. Wish Trustpilot allowed me to give ‘ZERO’ star.

Avoid them at all cost-TERRIBLE If I could give zero stars that is what I would rate Gerhard’s. They recently sold us a Miele dishwasher. We waited awhile for it to come. It wasn’t installed correctly and stopped draining after three weeks after arrival. Gerhard’s response: your problem. Do not believe the fake positive reviews on their website. Their customer service is the worst I’ve experienced. Avoid like the plague.

DO NOT DO BUSINESS WITH THIS COMPANY I purchased $7000 in appliances. Within 8 months of installation, the $400 microwave oven imploded (glass everywhere). Customer service was extremely rude, accused me of overcooking food (no food residue inside or on glass shards) or operating empty (can't be done), refused to make good. I had to go to GE to get a rebate. Then I heard from many others of similar experiences