Worst customer service in the… Worst customer service in the world!~!!! pot peeling, never had a pressure valve and now I have to pay $40 for replacement parts. Was given as a gift, now embarrassed am I. Bought 3 two good the other horrible. After spending $454 you would think they would do something better then just take more $$$$$$$$$$$$$$$$ Wish I would have read all the reviews before ordering

It sucks! It doesn't cook as fast as it says! Taking me 2hrs to cook a 3 lb pork roast to be shredded! Had to pay extra $ cuz they don't ship to Hawaii so had it shipped to my fren in Washington n she shipped it to me! I didn't get the power pressure cooker XL, I got the "power cooker!" U can't even tell if the cook button or stew button is even there for a reason, when u adjust the pressure adjust button to change it to 70kpa's(it starts at 20) the stew or cook button automatically cancels! Only thing good is it's not scary to open after cooking n the pressure releases really fast!

Lousy service!! I made my order August 16, 2014 and still have not received the Pressure Cooker XL Very un-happy with your service. Thinking about cancelling my order and go with another company that will produce the product! Oh by the way will be contacting the BBB.

Too Many Options I had no problem with ordering my pressure cooker. The options for the pressure cooker purchase, deluxe model, steamer basket, etc. were OK. I did object to the time spent on the other options for purchase; magazines, trips to Florida, Las Vegas, etc. I wanted to purchase a pressure cooker not trips, magazines.

orders and customer service really poor It is notnice to have to stay for almost 30 minutes at the phone just to order a product and to be hosted from a mashine, tiryng to sell us more and more items, plus its really tricky, you cAn´t really understand what they are offering. About the customer service: The people sound like the maschine. Absolutly cold and repeting like from a book, coldest people I ever had in a customer service line. I didnt receive my Pressure cooker yet but I am hoping it is good and not like the service, very poor if not bad.