not what i expected, the cook book is not helpfull and the cooker is not as great as it says it is The cookbook is 10 pages long so not help full, definitely not worth what you say it is, same with the canning book, cooker does not cook as well as you say. I AM NOT HAPPY with this purchase , I am going to return it, so sad that I have to pay for the ridiculous shipping cost you charge me plus more to send it back. I will never do business with you again

Still missing pieces of the cooker after more than 90 days since delivery I purchase the cooker in April. When it was delivered several of the parts were missing (the instructions guide, measuring cup, and accessory kit), so the product is unusable. I've called 3 times to inquire about the additional parts and they said they are backordered. It's been more than 3 months and I haven't been able to use the machine. I will never order from this company again.

Lousy service Why would you send me a survey. I ordered this last week an still have not even received a shipping date -- nor any other communication except this survey request.I really enjoyed ordering it -- especially when it asked me to pay extra to assure me that the shipment would be replace if it arrived broken! What a ding-bat notion./

Pressure Cooker OK, Customer Service not so good! I don't believe that I received the Pressure Cooker I ordered. It doesn't look like the one I saw ot TV. Also the books that were advertised were not shipped customer service reply was that they don't have them any more and cannot supply. The manual is not very well written and when I asked for some help from customer service to use the pressure cooker, they were unable or unwilling to give it. The pressure cooker itself works ok but the transaction in which I bought it was not very good.

Too Many Options I had no problem with ordering my pressure cooker. The options for the pressure cooker purchase, deluxe model, steamer basket, etc. were OK. I did object to the time spent on the other options for purchase; magazines, trips to Florida, Las Vegas, etc. I wanted to purchase a pressure cooker not trips, magazines.