The phone ordering process takes too long with too many annoying offers. The Power Pressure Cooker XL as seen on TV sounds like a great offer, however when I tried to place the order by telephone they offered too many upgrades which added to a 15 minute downtime to place the order. These optional upgrades drove the price up to twice the price offered on TV. This seems to me as a bait and switch process which is a poor business practice. Hopefully you will correct your methods for placement of an order.

Robot Attendent/Salesperson Makes for Confusion True to internet form, this company wants to cut costs by having a robot take your order and then asking 50 questions to hopefully get you to upgrade what seems to be a good deal. Robot got my order dead WRONG, then it took 4 phone calls to get it corrected. We will see results after billing and receipt of goods.

Great Cooking Tool I'm not very experienced with cooking but so far I have made rice pilaf and mac and cheese as well as the frozen hot wings. It couldn't be easier or faster and food tastes great, the rice is tender, I am looking forward to trying more recipes!

not what i expected, the cook book is not helpfull and the cooker is not as great as it says it is The cookbook is 10 pages long so not help full, definitely not worth what you say it is, same with the canning book, cooker does not cook as well as you say. I AM NOT HAPPY with this purchase , I am going to return it, so sad that I have to pay for the ridiculous shipping cost you charge me plus more to send it back. I will never do business with you again

Could have been better. Well, I purchased the product directly from their website... I ended up paying $129.98 including shipping(which takes about 2-3 weeks). Not even 2 days later, I saw an ad online that was advertising the same exact product for only 79.95 with free shipping. Not only was the shipping free, it was also express delivery 5-7 business days! Needless to say, I will do my homework next time in order to avoid over paying and being ripped off.