orders and customer service really poor It is notnice to have to stay for almost 30 minutes at the phone just to order a product and to be hosted from a mashine, tiryng to sell us more and more items, plus its really tricky, you cAn´t really understand what they are offering. About the customer service: The people sound like the maschine. Absolutly cold and repeting like from a book, coldest people I ever had in a customer service line. I didnt receive my Pressure cooker yet but I am hoping it is good and not like the service, very poor if not bad.

Great Cooking Tool I'm not very experienced with cooking but so far I have made rice pilaf and mac and cheese as well as the frozen hot wings. It couldn't be easier or faster and food tastes great, the rice is tender, I am looking forward to trying more recipes!

It sucks! It doesn't cook as fast as it says! Taking me 2hrs to cook a 3 lb pork roast to be shredded! Had to pay extra $ cuz they don't ship to Hawaii so had it shipped to my fren in Washington n she shipped it to me! I didn't get the power pressure cooker XL, I got the "power cooker!" U can't even tell if the cook button or stew button is even there for a reason, when u adjust the pressure adjust button to change it to 70kpa's(it starts at 20) the stew or cook button automatically cancels! Only thing good is it's not scary to open after cooking n the pressure releases really fast!

Works great, but not for Canning. The Power Pressure cooker, so far works great on meat and vegetables. The pot roast turned out very tender. The only problem is with the Canning process. I live at 3800 ft elevation. In the instructions, the Power Pressure will not generate enough pressure to do any canning at this altitude. The Power Pressure only can be used for canning under 2000 ft. This information about canning was not mentioned in the canning process on the TV ad.

Lousy service Why would you send me a survey. I ordered this last week an still have not even received a shipping date -- nor any other communication except this survey request.I really enjoyed ordering it -- especially when it asked me to pay extra to assure me that the shipment would be replace if it arrived broken! What a ding-bat notion./