Come on... Well, first off I paid for my item, and a month later got notice they didn't have it. I am an understanding person, but was frustrated by that. Instead of woeing me, the representative Ester kept pushing back with frustration herself. Look, Im the customer. not you. Your responsibility is to KEEP my business, not push me away to NEVER use your business again. I am NEVER one to write bad reviews but this person is just BAD FOR BUSINESS.

Furniture Confusing notification system. Part of order was on back order so we cancelled, notifications showed total order and cost. Furniture was shipped on a truck without a lift gate. Tried to change delivery address to husbands work and would have been charged an up charge. Luckily (?) road was flooded, so UPS wanted to deliver elsewhere so delivered to work with a loading dock. Furniture is great.

Never Again!! Never Again!!! I cant believe this Co. is allowed to stay in Business. purchased a bed for my granddaughter for Christmas . Have yet to received it and no call from customer service after several attempts. will have to resort to legal action if they don't contact me soon. unbelievable!!! that these Companies can stay in Business. NEVER AGAIN

Didn't have news about my order for 14 days!!! Don't have words to describe the experience with this website. It's just terrible, disappointing, stressing and annoying. I placed my order 13 days ago and haven't had any updates about it yet. Delivery time of the sofa I bought was supposed to be 1-2 weeks, it's been two weeks and I haven't received the sofa or any information about it!! I'm starting to think they're a scam and I lost my money. Customer service phone never works and they don't reply e-mails. Be careful.

Returns I wish I had looked more closely at their return policy. The items cannot be returned if package is open, not in original packaging, etc and they charge a restocking fee. The item I purchased was a Christmas gift and was not what they specifically wanted. Now the gift can't be returned. Partly my fault for not checking the return policy but most companies have decent return policies especially for gifts. Won't shop here again.