great customer service! The desk I wanted turned out to be out of stock, so a representative contacted me quickly to give me options. I decided to be put on a waiting list, and flatfair kept me notified of all progress on my order. They were very apologetic about the mistake and took very good care of me from start to finish.

It's actually SOLID wood I was doing my online research for bunk beds. I had never heard of Flatfair and was a little skeptical. Turns out. It is everything advertised. Solid wood, solid construction, a very well built bed. Same quality bed that would cost at least double in a retail store. I amber happy with my purchase.

Non-existent customer service Order for table placed last week with request for assembly. No response thus far on the order. Several phone messages left with request for call back. Calls to customer service number posted on Flat fair website are not answered.

Once prompted about shipment, item was immediately delivered. Great Prices. After a week, hadn't heard anything about shipment. Queried them as to when delivery would occur. Received a rapid reply and shipment arrived in 2 days. If I didn't feel compelled to prompt them about delivery in the first place, rating would have been 5 stars.

Awesome I was hesitant to purchase from the site, because of all the bad reviews I read; however, I took a chance, because it was the lowest price, and I'm glad I did. I had no issues whatsoever with my purchase. The chairs were inexpensive, free shipping, and came within 1 week. The chairs were easy to put together, and super sturdy. Highly recommend this site.