Pathetic Company always on the… Pathetic Company always on the landlords side when i have added proof to my end of tenancy deposit scheme Would give 0 Stars if possible for the pair of them I will be taking this to citizen advice + Solicitor to deal with them Avoid this company like the plague, i will leave the same review i have left Sowerby's here because they team up to destroy peoples future and potentially chances of getting another property + Credit Sowerbys and Flatfair well what can i say, They do not look after their Tennants who have been with them for years without fail on rent and they will not get any problems fixed in a property you live in just email the landlords and make you live in a house with Mould and Damp and when the heating packs in due to cowboy Boiler Man they will try and say you have run the boiler low even though you have just got oil for the tank Please see attached photos and proof of how they treat their Customers/Tennants The Property i moved in at 72 The Street, Felthorpe as you can see on the Inventory there was damp and mould in the house on arrival and now they are trying to charge me £1600 to cover Loads of random Costs ! I will be taking this to Citizen advice and get a solicitor involved in this matter ASAP Many Thanks Andrew Lynn Please check there recent review i have left and many others !! on google reviews

Non-existent customer service Order for table placed last week with request for assembly. No response thus far on the order. Several phone messages left with request for call back. Calls to customer service number posted on Flat fair website are not answered.

great customer service! The desk I wanted turned out to be out of stock, so a representative contacted me quickly to give me options. I decided to be put on a waiting list, and flatfair kept me notified of all progress on my order. They were very apologetic about the mistake and took very good care of me from start to finish.

Very unprofessional "customer service" After calling all morning, someone finally answered the phone with "Hello?" I then confirmed with this person that I had called Flatfair and asked her to make a correction on my shipping address for an order that had not yet shipped, according to their website. I hope I get my order. I am not at all confident that I will. should have ordered with my local furniture store - with shipping it would have cost about the same. UPDATE - I was NOT contacted about a delivery appointment AND I'm still trying to get my zip code corrected. My order still shows "processing" after thirteen days and the zip code has not been changed.

Once prompted about shipment, item was immediately delivered. Great Prices. After a week, hadn't heard anything about shipment. Queried them as to when delivery would occur. Received a rapid reply and shipment arrived in 2 days. If I didn't feel compelled to prompt them about delivery in the first place, rating would have been 5 stars.