Never Again!! Never Again!!! I cant believe this Co. is allowed to stay in Business. purchased a bed for my granddaughter for Christmas . Have yet to received it and no call from customer service after several attempts. will have to resort to legal action if they don't contact me soon. unbelievable!!! that these Companies can stay in Business. NEVER AGAIN

They did not have the product. Just took my order and cancelled it. I don't understand how a company can advertise something, take your money, then tell you they don't have the product. Obviously this company is some sort of middle man, which in that case they are doing a poor job. Updated to 3 stars for good communication.

FlatFair is NOT an Honest Seller FlatFair will advertise one price on their website, and after you pay, they cancelled my order and re-billed me a higher price. They then tried to tell me I had to either pay a restocking fee to cancel the order. They didn't even try to help me. Any reputable other company would have stood behind the price they listed. Their customer service gives you 1000 excuses about their business practices, and offers no solutions. They even told me, "they no longer advertise nationally and are focusing on the local market". That's because you rip people off! I called my Credit Card Company and issues a stop payment on the order. Unbelievable.

Furniture Confusing notification system. Part of order was on back order so we cancelled, notifications showed total order and cost. Furniture was shipped on a truck without a lift gate. Tried to change delivery address to husbands work and would have been charged an up charge. Luckily (?) road was flooded, so UPS wanted to deliver elsewhere so delivered to work with a loading dock. Furniture is great.

Defective product, no customer service, no trust Do not trust this store. The reviews online are completely correct, and I regret going against my instinct. Product received was damaged and defective. Wood table leg edges were damaged. Paint was scratched off. Absolutely did not look like a new product! To top that off, no customer service response whatsoever. Claims that customer must refuse item at delivery. Simply horrible. Do not trust this store!