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Modern Bath House

http://modernbathhouse.com

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2.45

Based on 20 Reviews

20.00%

10.00%

15.00%

5.00%

50.00%

About Modern Bath House

Modern Bath House is a family owned business entirely focused on selling high quality bathroom vanities at exceptional prices. We specialize only on your bathroom! This allows us to be experts in this very special pat of your home. We pride ourselves in providing excellent customer service on both suggestions from the thousands of vanities available, to arranging for you to get delivery that meets the needs of your home improvement project. All of our suppliers have only 1 distributor in the United States. So, we deal with same individuals at these distributors that the Big Box retailers do. Our team will always suggest ideas for you should you find something out of stock or want some options to choose from. We work around the clock in updating product features, availability, and pricing changes. We bring an intense focus to our work that comes from leaving our jobs on Wall Street! We love helping people get exactly what and we follow up until you do!

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TERRIBLE SERVICE! TERRIBLE SERVICE!! MY ORDER STILL HASNT SHIPPED AND ITS BEEN OVER A MONTH. DONT EVERY BY ANYTHING FROM MODERN BATH HOUSE

EXCELLENT customer service EXCELLENT customer service! They answer emails almost immediately and do everything in the power to make things perfect. I had to contact them at least twice due to errors on my part and again when a shipment arrived with some damage. But they fixed my errors with no questions and are sending a replacement for the damaged item. I would have no hesitation in ordering again and again from these folks.

The product was damaged when we … The product was damaged when we received it, but the customer service was good. They refunded my purchase for the damaged and sent me new parts for the other vanity that was damaged within 4 weeks. Overall the customer service is very good.

mostly good but website not there Thought the service department was great. Communicated often and provided updates. Main issue was 1) the website showed item in stock (which is why I ordered it) but it was on back order 2 weeks, 2) the website would not let me apply the promotion they were running for the item I select, service dept went ahead and had it applied after the order was placed.

Great pricing, but very sub-par communication I found a great deal on the vanity I wanted but struggled to find information about when it would ship, how it would ship, etc. I had to specifically reach out to customer service with this information. The item took a LONG time to even ship out - I understand when large items take a long time in transit, but the fact that it didn't even ship out for over 2 weeks after the order was placed seemed lengthy. Also, I received a call from a delivery driver when he was "15 minutes away" with my delivery. I had never been contacted initially to schedule delivery and was not even home to accept the item since I had no warning of the shipment. I asked that I be contacted for a reschedule and that has not happened yet. I still don't have my item, and am hoping that someone will reach out to find a time to deliver it when I'll actually be home!

Modern Bath House

http://modernbathhouse.com

About Modern Bath House

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Stephen Stone

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