T. Michael
GBRidiculous - DO NOT BUY FROM MBH - Use Houzz, Wayfair, Hayneedle, Overstock instead! Ridiculous. I ordered a vanity and once we realized it was too big for the space, we cancelled it before it arrived. Even though we didn't want it, and we had yet to receive it. The below is the exact email I received. We would like to inform you that we will proceed with the return process if we don't hear any feedback from you by the end of the day. Also, to make sure that we will not be charge for additional storage fee. The vanity was $714.00 (free shipping) Return Shipping Cost: ($467.14) Restocking fee 15%: ($107.00) Storage fee: ($50.00 daily) Total refund: ($90.21) Yes, that's right! - My refund is $90.21 and I don't get the vanity. I order from Houzz.com, Overstock.com, Hayneedle.com, and Wayfair.com - Never have I had this experience - DO NOT ORDER FROM MODERN BATH HOUSE MODERNBATHHOUSE.COM - There are many other BETTER places to order from. - Besides, I doubt they will be in business for much longer.
JS
GBHad to send a vanity back Had to send a vanity back. Then waited for new one, which also had problems. Fixed those problems myself, vice having to go through the same too long process to get a replacement vanity. Quality of merch is poor overall.
James Denk
GBThe vanity came in undamaged and it is… The vanity came in undamaged and it is beautiful. The quality is better than I expected, slow close doors and drawers and the paint finish is first class. Modern Bath House We Appreciate you and will reorder another for our master bathroom. Sincerely James
nathan
GBPlagued with Issue I did not enjoy working with Modern Bath House. There were many delays and one of the vanity tops did not match the others even remotely.
minnie
GBThe product was damaged when we … The product was damaged when we received it, but the customer service was good. They refunded my purchase for the damaged and sent me new parts for the other vanity that was damaged within 4 weeks. Overall the customer service is very good.