JS
GBHad to send a vanity back Had to send a vanity back. Then waited for new one, which also had problems. Fixed those problems myself, vice having to go through the same too long process to get a replacement vanity. Quality of merch is poor overall.
Pamela G
GBResponsive and helpful We ordered our kids' bathroom vanity here. Very nice piece, easy to maintain. We had some work done by a contractor in the bathroom and they damaged it so that the drawers no longer slid smoothly and the soft-close feature was compromised. We ordered a new drawer and rails to repair them (contractor paid). The customer service people were super helpful in trouble shooting the problem and getting us the exact replacement parts we needed from the manufacturer. This company will stick by their sale!
Stephen Stone
GBTERRIBLE SERVICE! TERRIBLE SERVICE!! MY ORDER STILL HASNT SHIPPED AND ITS BEEN OVER A MONTH. DONT EVERY BY ANYTHING FROM MODERN BATH HOUSE
nathan
GBPlagued with Issue I did not enjoy working with Modern Bath House. There were many delays and one of the vanity tops did not match the others even remotely.
Michael Field
GBshipping challenges Vanity ordered was great and arrived safe. In fact was impressed with quality for the price. Issue was amount of time it took with no expected delivery date and none of the dates for showing up on tracking, to eventual stated arrival being met. Shipping company jumped through hoops but Modern Bathouse Folks seemed to be tripping over each other with different info coming from different people. Was told the issue was at the manufacturer so may be different depending on what is ordered.