Went above and beyond! We were really pleased with the service we received from Modern Bath House. Our contact was Monique and she was exceptional. She helped us with all our requests: she was able to find a vanity that wasn't listed; she helped us adjust our shipping date to coincide with our construction date and best of all she gave us great pricing on all our vanities. She was quick with her responses and never kept us waiting. I highly recommend Modern Bath House and will definitely use them again. Keep up the great customer service!

The product was damaged when we … The product was damaged when we received it, but the customer service was good. They refunded my purchase for the damaged and sent me new parts for the other vanity that was damaged within 4 weeks. Overall the customer service is very good.

Responsive and helpful We ordered our kids' bathroom vanity here. Very nice piece, easy to maintain. We had some work done by a contractor in the bathroom and they damaged it so that the drawers no longer slid smoothly and the soft-close feature was compromised. We ordered a new drawer and rails to repair them (contractor paid). The customer service people were super helpful in trouble shooting the problem and getting us the exact replacement parts we needed from the manufacturer. This company will stick by their sale!

shipping challenges Vanity ordered was great and arrived safe. In fact was impressed with quality for the price. Issue was amount of time it took with no expected delivery date and none of the dates for showing up on tracking, to eventual stated arrival being met. Shipping company jumped through hoops but Modern Bathouse Folks seemed to be tripping over each other with different info coming from different people. Was told the issue was at the manufacturer so may be different depending on what is ordered.

Plagued with Issue I did not enjoy working with Modern Bath House. There were many delays and one of the vanity tops did not match the others even remotely.