Modern Bath House

http://modernbathhouse.com
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2.45
Based on 20 Reviews

5

20.00%

4

10.00%

3

15.00%

2

5.00%

1

50.00%
About Modern Bath House

Modern Bath House is a family owned business entirely focused on selling high quality bathroom vanities at exceptional prices. We specialize only on your bathroom! This allows us to be experts in this very special pat of your home. We pride ourselves in providing excellent customer service on both suggestions from the thousands of vanities available, to arranging for you to get delivery that meets the needs of your home improvement project. All of our suppliers have only 1 distributor in the United States. So, we deal with same individuals at these distributors that the Big Box retailers do. Our team will always suggest ideas for you should you find something out of stock or want some options to choose from. We work around the clock in updating product features, availability, and pricing changes. We bring an intense focus to our work that comes from leaving our jobs on Wall Street! We love helping people get exactly what and we follow up until you do!

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T. Michael
GB

Ridiculous - DO NOT BUY FROM MBH - Use Houzz, Wayfair, Hayneedle, Overstock instead! Ridiculous. I ordered a vanity and once we realized it was too big for the space, we cancelled it before it arrived. Even though we didn't want it, and we had yet to receive it. The below is the exact email I received. We would like to inform you that we will proceed with the return process if we don't hear any feedback from you by the end of the day. Also, to make sure that we will not be charge for additional storage fee. The vanity was $714.00 (free shipping) Return Shipping Cost: ($467.14) Restocking fee 15%: ($107.00) Storage fee: ($50.00 daily) Total refund: ($90.21) Yes, that's right! - My refund is $90.21 and I don't get the vanity. I order from Houzz.com, Overstock.com, Hayneedle.com, and Wayfair.com - Never have I had this experience - DO NOT ORDER FROM MODERN BATH HOUSE MODERNBATHHOUSE.COM - There are many other BETTER places to order from. - Besides, I doubt they will be in business for much longer.

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MickyBN
GB

EXCELLENT customer service EXCELLENT customer service! They answer emails almost immediately and do everything in the power to make things perfect. I had to contact them at least twice due to errors on my part and again when a shipment arrived with some damage. But they fixed my errors with no questions and are sending a replacement for the damaged item. I would have no hesitation in ordering again and again from these folks.

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frank valdina
GB

Their lack of communication is … Their lack of communication is unacceptable.I placed my order at the end of May and the only information I have received is when I make numerous phone call and someone finally calls me back to this date I still have no idea were or when I will receive my order. If I don't hear anything by the end of the week I will be canceling my order.

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minnie
GB

The product was damaged when we … The product was damaged when we received it, but the customer service was good. They refunded my purchase for the damaged and sent me new parts for the other vanity that was damaged within 4 weeks. Overall the customer service is very good.

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Stephen Stone
GB

TERRIBLE SERVICE! TERRIBLE SERVICE!! MY ORDER STILL HASNT SHIPPED AND ITS BEEN OVER A MONTH. DONT EVERY BY ANYTHING FROM MODERN BATH HOUSE

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