James Denk
GBThe vanity came in undamaged and it is… The vanity came in undamaged and it is beautiful. The quality is better than I expected, slow close doors and drawers and the paint finish is first class. Modern Bath House We Appreciate you and will reorder another for our master bathroom. Sincerely James
jamie n
GBDo not order from these people! Do not order from these people! I have spent about 8K on their bathroom vanities, multiple bathrooms. I am doing a massive home remodel and lost a contractor so the job got way behind thus this vanity sat in a box in my living room. When we opened it the leg was cracked. What did the manufacturer say. "I reported it outside the damage policy" You think they would appreciate the business, but no. I obviously don't damage something I spent $1,600 on!?!?! Ridiculous. No empathy. They just want your money!
frank valdina
GBTheir lack of communication is … Their lack of communication is unacceptable.I placed my order at the end of May and the only information I have received is when I make numerous phone call and someone finally calls me back to this date I still have no idea were or when I will receive my order. If I don't hear anything by the end of the week I will be canceling my order.
Mary from Iowa
GBMistakenly, we waited to order unti … Mistakenly, we waited to order until the Black Friday weekend. Originally our order of two full vanity sets could not be completed and I was disappointed, but then we got good news. Virtu found the sets. We shipped! Bad news was the shipper (CEVA) had technical problems and we had to hold our breath. They couldn't track the order. Fortunately, both sets just arrived in perfect order. Modern Bath House staff were responsive and terrific and tried hard to make this like ordering from Zappos. Ha! It's complicated and we're delighted.
Stephen Stone
GBTERRIBLE SERVICE! TERRIBLE SERVICE!! MY ORDER STILL HASNT SHIPPED AND ITS BEEN OVER A MONTH. DONT EVERY BY ANYTHING FROM MODERN BATH HOUSE