MY ORDER 2769 not here. Need response. MY ORDER 2769 for a medicine cabinet is not here after 3 weeks. I can't speak to anyone on the phone. Emailed the support/help and no response. If the manager sees this contact me. 408-713-2780 Shipping address last name is Corona. For Hearth Apts.

they delayed my item for a whole week and told me my item is out of stock I feel so bad with this shopping experience with them. I placed my order in a Friday and my order status is "in process" for a whole week. I called them several times to double confirm that they do have my purchased item in stock. But after a whole week waiting, they just told me that the item is out of stock. I am so screwed up by them, since I was terribly delayed by them and have to pay contractor for extra hours now.

Plagued with Issue I did not enjoy working with Modern Bath House. There were many delays and one of the vanity tops did not match the others even remotely.

mostly good but website not there Thought the service department was great. Communicated often and provided updates. Main issue was 1) the website showed item in stock (which is why I ordered it) but it was on back order 2 weeks, 2) the website would not let me apply the promotion they were running for the item I select, service dept went ahead and had it applied after the order was placed.

Great pricing, but very sub-par communication I found a great deal on the vanity I wanted but struggled to find information about when it would ship, how it would ship, etc. I had to specifically reach out to customer service with this information. The item took a LONG time to even ship out - I understand when large items take a long time in transit, but the fact that it didn't even ship out for over 2 weeks after the order was placed seemed lengthy. Also, I received a call from a delivery driver when he was "15 minutes away" with my delivery. I had never been contacted initially to schedule delivery and was not even home to accept the item since I had no warning of the shipment. I asked that I be contacted for a reschedule and that has not happened yet. I still don't have my item, and am hoping that someone will reach out to find a time to deliver it when I'll actually be home!