JS
GBHad to send a vanity back Had to send a vanity back. Then waited for new one, which also had problems. Fixed those problems myself, vice having to go through the same too long process to get a replacement vanity. Quality of merch is poor overall.
vivian l
GBthey delayed my item for a whole week and told me my item is out of stock I feel so bad with this shopping experience with them. I placed my order in a Friday and my order status is "in process" for a whole week. I called them several times to double confirm that they do have my purchased item in stock. But after a whole week waiting, they just told me that the item is out of stock. I am so screwed up by them, since I was terribly delayed by them and have to pay contractor for extra hours now.
Jane Eagleson
GBTook payment but no delivery and service number that only takes messages Why do these people have a service number that answers with "We cannot take your call at this time"? How is this service? I ordered a vanity on 16 Oct 17 and it is now 6 Nov 17 with no sign of the vanity. They took the money immediately and there has been no communication since. I am very concerned at the lack of communication and of delivery. Am I ever going to receive the vanity? How can I know because there is no way to ask.
Charles
GBMY ORDER 2769 not here. Need response. MY ORDER 2769 for a medicine cabinet is not here after 3 weeks. I can't speak to anyone on the phone. Emailed the support/help and no response. If the manager sees this contact me. 408-713-2780 Shipping address last name is Corona. For Hearth Apts.
Vinh Hoang
GBWent above and beyond! We were really pleased with the service we received from Modern Bath House. Our contact was Monique and she was exceptional. She helped us with all our requests: she was able to find a vanity that wasn't listed; she helped us adjust our shipping date to coincide with our construction date and best of all she gave us great pricing on all our vanities. She was quick with her responses and never kept us waiting. I highly recommend Modern Bath House and will definitely use them again. Keep up the great customer service!