P’owned
GBYears Of Great Products and Great Service The Linoto experience is great from the get-go. The website answers the basics and Jason answers any other questions not covered there. I went a little overboard after our wedding and did the whole bedroom—sheets, curtains, duvets, blankets—in a mix of indigo and natural colors. The quality is apparent from hand of the linen, to the assembly, to the day it arrives and even six years after. One of those all-too-rare experiences.
Dee Turner
GBORGANIC BELGIAN LINENS, REASONABLY PRICED There are virtually no other online stores from which you can buy XL Twin Cal King linens with those few more inches needed to keep the sheets on an adjustable bed frame. But whatever your size requirements, there are no others online who offer as many color choices, either. And then there's the organic linen, in nature's own colors--just. WOW. Softer with each wash, warm in winter and cool in summer, Linoto's linens are also beautifully sewn to last. These are, indeed, heirloom linens. Kudos, Linoto!
Peter Gyengo
GBI have not even slept in our new sheets… I have not even slept in our new sheets yet but I am disappointed in their business practices. They said the sheets would be 3-4 weeks, ok, I can deal with that but they didn't bother to send us a simple text that our purchase was delayed. Keeping the customer appraised of the purchases status is a good practice for heigh end purchases like this. I ordered SOLID SAGE sheets and pillowcases as per the picture on their website. I actually received turquois-ish blue colored sheets and pillowcases with pinkish highlights. Be sure to ask for a fabric sample before ordering one of their colors as sheets
Erin Madsen
GBDishonest. Pushy. Mickey Mouse. Sheets were not delivered after 2 months. Email support request ignored. I called and was told sheets would arrive two weeks later. 3 weeks later, still nothing. I called again. Was told fabric was on back-order in Italy and would be another 4 weeks. I tried to cancel the order. Next communication: surprise, a set of sheets matching my order was found and would I like to have them? I requested it be cancelled anyway. Next communication: your order has shipped! I requested it be canceled a 3rd time. Next communication: So sorry, they're already in the mail. Are you sure you don't want them? I requested it be canceled a 4th time. Next communication: we're processing the refund and recalling the package. That was 3 days ago. I'm still awaiting the refund and the UPS package tracker shows the package on its way. I'm planning to refuse delivery and if I don't get my refund in 7 days, I'll be filing a complaint with the New York Attorney General's Bureau of Consumer Frauds and Protection.
Jim T (Seattle)
GBRepeat Customer I have used Linoto twice now and both times I am happy. It takes a little time to get your order because I believe it is all custom made. Also, Linoto does not tell you but orders are sent SIGNATURE REQUIRED which is a hassle, but when ordering a high value item, it makes sense. Also, even though I only washed previous sheets lightly as directed, they still wore out (much much much faster than cotton). I think this is to be expected to remember to wash only when needed and carefully and never dry is my recommendation in a dryer.