Terrible service Terrible service. I placed my order(10343) and waited 3 weeks hearing nothing. After contacting us parts center, my order was shipped, however the wrong item was sent. I had ordered Leisure time citrabright surface cleaner, but received leisure time jet clean instead. I have contacted us parts center twice about this issue and have heard nothing back. I am now going to contact my credit card company and let them deal with this .Awful service.

Good Value We sent in pictures of the part we needed & staff was kind enough to review & make recommendations. The delivery was via FedEx, which we like, & the parts fit perfectly. Our questions regarding the status of our order were promptly answered.

Still not working- I sent pictures and everything stating I had a circulating pump on my spa and gave you the Chip version in the picture. I ordered the Board per your online advisor saying that was "Easy Peasy!" I received a Motherboard that states "No Circ pump", I also paid $40.00+ for 2 day shipping ordered on a Monday and didn't receive until Tuesday the Following week? That's 7/8 days to me! I tried putting the board on in case you guys knew better. Nope "No Heat" and one of my main pumps runs 24 hours a day? Maybe someone could Help Me? Dave Johnson 916-416-7499?. Thank You!

My order was placed 2-17-20 and arrived… My order was placed 2-17-20 and arrived today 3-5-20. Heard about your business from a friend of mine and he had nothing but good things to say about you. When ordering it said that shipping was 3-4 days ground shipping. Was hoping to repair my cover the weekend of 2-22-20. That obviously didn’t happen. But have what I ordered so will now make my repairs. Thanks for your parts

I called looking for an air button for… I called looking for an air button for a 30 year old hydro bathtub. I'd shopped locally and gotten no help, My expectation was low. However, your inside sales person found exactly the correct part (I was exacting in terms of dimensions) which I purchased and installed. This saved me from having to replace the tub that in and of itself would have been difficult to duplicate. I appreciate your apparently vast catalogue of parts. But I sincerely appreciate the effort by your sales person to help me locate the correct part. Keep that guy; raise his pay.