Fraud FRAUD and FRAUD!!! Fraud FRAUD and FRAUD!!! I never placed an order, but some how I got on a subscription, I can't get my money back. They keep saying they have refunded my account, but it never shows. Paypal won't help because it's an unauthorized charge. BEWARE!!! Don't give them your name or email. They managed to charge my paypal.

All of the negative reviews are spot… All of the negative reviews are spot on. I only wish I had read these before ordering. They only post positive reviews on their site. I attempted to cancel within minutes of ordering and they said item had shipped. According to USPS, at that time item had not been received for shipping. They refuse to cancel and say to return upon delivery. Based on other reviews, how can they be trusted to refund even upon return. Credit card charge came from company in Hong Kong. Save yourself the headache and do not give this company your business. Clatterans, dont bother asking for my order number since you dont plan on fixing this issue based on my numerous emails with your customer service robots.

I bought 4 water filters I bought 4 water filters, CL-RF27. 2 were used within a few months and worked for a reasonable life time. I replaced s spent filter with the 3rd one and it failed immediately upon installation. By failed I mean it would not allow water to pass through it. I could not use the water or make ice in my refrigerator. I installed the 4th one. It worked for a month and then failed meaning it would not allow water to pass through the refrigerator. The filter light showed that the filter was still good. The company just told me they only allow a 1 year warranty it send back in 30 days after purchase. Evidently these filters fall apart just sitting on a shelf. Clattran has no interest in customer service.

Will definately recommend Clatterans! I have ordered water and air filters for my Whirlpool refrigerator 3 times now and all were excellent. You have to drain 3 to 4 gallons of water with each replacement, but that's with any brand replacement. One filter had a crack at top nozzle area, Clatterans sent me a new one right away. I've had good luck with Clatterans so far and will continue to order from them, their filters work and are reasonably priced compared to Whirlpool filters which are totally outrageous. I don't have a negative thing to say about Clatterans so far and I hope it stays that way. I refuse to pay Whirlpool prices...it's only a water filter not a brick of gold!

We ordered three filters all of which… We ordered three filters all of which did not work properly. I contacted Clatterans with a request that they honor the one year warranty and heard back from them in two-three days. I received the replacements quickly and the one we are using works fine. I am tough on businesses that misrepresent their products and waste my time (refer to my Anniecloth review) but due to Clatterans speedy and effective response, I will order from them again.