I ordered 10 days ago and still haven't… I ordered 10 days ago and still haven't received water filters. I've used their portal to send three requests for shipping info. No reply. No customer service number or actual email. I called my credit card and disputed the charge. DO NOT ORDER FROM THIS INTERNET FRAUD. If its too good to be true........Horrible company and will never recommend. Even if I get them sometime in the future,I will refuse them as I don't trust the quality because if customer service is this poor, can you imagine the quality control in some horrible Chinese sweatshop. Beware!

Poor Service and no product. I ordered filters from this company on 4/30. I still have not received them. I called twice and each time was told my order would ship the following day. Still no filters. I have filled a complaint with PayPal seeking a refund and would not recommend this company at all. It seems like a scam. I am going to notify my credit card company and the state attorney generals office if I don't get resolution very soon.

Water or Black Tarry Substance I order my water filters a year in advance so I don't come up wanting. I purchased 4 filters for my water dispenser in my refrigerator. The first two worked fine. The third one started to dispense a black tarry substance. I immediately removed it and flushed the system. I set the bad one aside. I contacted the company. The lady's response was 'it is out of warranty.' She didn't even tell me if the black,tarry substance is something we should be concerned. I will do without before I by from Clatterans again.

Buyer Beware! These folks are scammers! They send packages with fake tracking numbers, no details in tracking, do destination address, etc. They doe not email you when they ship with tracking details so as to alert you to be waiting for the package. They transfer blame on carrier. They use carriers who seem to transfer to other carriers, etc. so as to loose the package in translation. Again, no details in tracking, just a confirmation on delivery.Very fishy!

I ordered some filters for my mom from… I ordered some filters for my mom from this place, I got them but we're not the right ones , sent them back N have only heard back once from them , I just see on my CC where they charged me again N for what