DO NOT USE THIS COMPANY! / Lots of Complaints DO NOT USE THIS COMPANY!! Nearly impossible to speak with a human being! Never received the product! After countless hours listening to an IVR over several days, the person spoken with also had no tracking information for what I purchased! Promised to get back to me and never did! Looks like the company is actually owned by “Golden Sea Services Limited” based in Hong Kong!

All of the negative reviews are spot… All of the negative reviews are spot on. I only wish I had read these before ordering. They only post positive reviews on their site. I attempted to cancel within minutes of ordering and they said item had shipped. According to USPS, at that time item had not been received for shipping. They refuse to cancel and say to return upon delivery. Based on other reviews, how can they be trusted to refund even upon return. Credit card charge came from company in Hong Kong. Save yourself the headache and do not give this company your business. Clatterans, dont bother asking for my order number since you dont plan on fixing this issue based on my numerous emails with your customer service robots.

BAD FILTERS AND POOR CUSTOMER SERVICE Filters do not line up with cap arrows. Once in, they run for a few minutes then sputter and stop. I tried 2 of the 3 and same problem. Called and they asked me to send video with maximum 500kb which is impossible. No video is that small. Their website contact info doesn't work. Won't send emails. DO NOT USE THIS COMPANY!

Tried to scam me. Said so here. So then they shipped me my stuff. Ordered water filters in early April 2021. They charged but never arrived. Called them. They only repeated the same 3 lines over and over about tracking information being made available via email, which also never happened, and their site didn't recognize my account nor order. After altering to their scam here, they shipped me my order and it arrived in early May 2021. So I edited this entry and bumped them up from 1 star to 2.

I ordered some filters for my mom from… I ordered some filters for my mom from this place, I got them but we're not the right ones , sent them back N have only heard back once from them , I just see on my CC where they charged me again N for what