We order our cabinets April 2017 We order our cabinets April 2017, we were told cabinets would arrived June 2017. Its now October 2017 and we are missing parts!!! The "customer service reps" don't even bother to call to let us know whats going on, we have to call them and that's when we find out our missing parts are yet once more delayed. We have been given 9 different dates! NINE! Will NEVER buy from this company again or refer anyone. They are quick to take thousands of dollars from you and after you paid, they completely don't care about you as a customer. Save yourself all of the aggravation and headaches and DO NOT buy from this unprofessional, unethical company.

Incomplete shipment TWICE!!!! Incomplete shipment TWICE!!!! Twice now they have sent me an incomplete order. Each time they left out the refrigerator side panel and without that I can't get a template for my granite. I still have to wait for it and It's pushed back by kitchen remodel at LEAST 14 days. Maybe more. And their customer service sucks. No help at all.They tell you what you want to hear and then they don't deliver (obviously). I wouldn't recommend this company to my worst enemies. Solid Wood Cabinets is a horrid company.

DO NOT BUY CABINETS FROM THESE CROOKS I could go through a big long story but here is the short version. They sent me out scratched cabinets that were marked up and scratched. They even had touch up marker on them. They then offered to replace them. I reluctantly agreed. When they realized that I was going to hold them to the quality standard that they advertised the CEO Steve Newton called me and said that they weren't going to be ablate send me cab net that did not have touch marker on them. That's like buying a brand new car with touch up paint on it. Normally don't write review but I don't want this to happen to anyone else.

unhappy experience Design tech made mistakes. Missing hardware. Restock fee is 25% of cabinet price. Customer support will not help. After some research i found that the Better Business Bureau noted a very high number of complaints. If you visit the warehouse you will see the amount of returns.

Great Job, Great Salesman, Great Customer Support, When I first saw the billboard for Solid Wood Cabinets I was a bit skeptical. However, after working with our salesman, Mike Schreoder I can honestly say that I am totally satisfied.He worked closely with my contractor to ensure a proper install. We did have some minor issues with two components which were taken care of by Francesca at customer service who shipped out the two pieces very quickly and without question. Great Job Everyone!!!! Joe& Theresa