They owe me a refund and have never sent it and every time I follow up with them (5+ times at this point) they make excuses for why I still havent gotten my refund and they keep making excuses that th They owe me a refund and have never sent it and every time I follow up with them (5+ times at this point) they make excuses for why I still havent gotten my refund and they keep making excuses that they will send it. On and on and on. They wont let you speak to someone above them to get it handled in a satisfactory manner. I am just seeing at this point they arent sending my refund and want me to give up. I am not the first customer this has happened to.

This is scam and worst company for… This is scam and worst company for water delivery. Multiple times called and sent new balance due after I canceled and payed account in full. Started to charge late fees even if I payed account balance. There was no other option except paying one more time. Be aware of this company

Worst customer service in the world!! Worst customer service from the Greenville, SC office!! I spoke with their manager Michael today, and he was so rude and unprofessional that I'm still in shock! He canceled the delivery to our office because his delivery guy said it was too hard to get into our building and the water was heavy! Seriously, isn't that his job?!?! WTH I tired to explain another door to go into, but this idiot manager kept talking over me and then hung up on me. Great customer service, I will be leaving reviews everywhere to warn others.

There were little red bugs swimming in… There were little red bugs swimming in the bottle of water that was delivered. We drank some of the water before we noticed them! Also, little black things that looked like iron shavings or could've been the dead bodies of the red things was in the water. Had to argue to get the water taken off our bill. We canceled the service. AND the delivery before this one included a bottle with a crack in it. And a few months before that we got a bottle of water that smelled like mold. I definitely would think twice before using this service.

LITERALLY THE WORST MOST DISHONEST… LITERALLY THE WORST MOST DISHONEST COMPANY EVER. CALLED TO CANCEL THE SERVICE AND SCHEDULED TWO DIFFERENT PICKUPS. THEY NEVER SHOWED UP FOR EITHER AND CONTINUED CHARGING ME FOR MONTHS AFTER. DO NOT TRUST THIS COMPANY.