LITERALLY THE WORST MOST DISHONEST… LITERALLY THE WORST MOST DISHONEST COMPANY EVER. CALLED TO CANCEL THE SERVICE AND SCHEDULED TWO DIFFERENT PICKUPS. THEY NEVER SHOWED UP FOR EITHER AND CONTINUED CHARGING ME FOR MONTHS AFTER. DO NOT TRUST THIS COMPANY.

DO NOT USE PRIMO WATER "***** DO NOT USE PRIMO WATER***** Its like a fraudulent company!!! Long story short, they attempt to charge you in any way possible!!! Customer service is absolutely not helpful; of course, they don't even apologize after noticing the mistake.

Horrible Company Horrible Company. Customer service is useless. they deliver bottles you don't ask for and then refuse to call you back. Due to non payment because they will not return my call they assessed a 10.00 a month late fee which is outrageous. I highly recommend to avoid this company like the plague.

Worst customer service in the world!! Worst customer service from the Greenville, SC office!! I spoke with their manager Michael today, and he was so rude and unprofessional that I'm still in shock! He canceled the delivery to our office because his delivery guy said it was too hard to get into our building and the water was heavy! Seriously, isn't that his job?!?! WTH I tired to explain another door to go into, but this idiot manager kept talking over me and then hung up on me. Great customer service, I will be leaving reviews everywhere to warn others.

Called to have a water bottle replaced… Called to have a water bottle replaced because it was leaking. They charged me $14 for delivery. I have 1-2 bottles leaking every time. The customer service agent Brandy argued with me saying that since I requested a replacement I would be charged a delivery fee. Guys, this is the customer service you get with this company. Stay away.