Worst customer service in the world!! Worst customer service from the Greenville, SC office!! I spoke with their manager Michael today, and he was so rude and unprofessional that I'm still in shock! He canceled the delivery to our office because his delivery guy said it was too hard to get into our building and the water was heavy! Seriously, isn't that his job?!?! WTH I tired to explain another door to go into, but this idiot manager kept talking over me and then hung up on me. Great customer service, I will be leaving reviews everywhere to warn others.

primo water is the worst company to buy… primo water is the worst company to buy water from they tell one price once you start they suddenly change prices ...I have been tell primo to come pick their equipment from my shop for months and they won't awful service ....worst I had in the last decade

One of the worst experiences of my… One of the worst experiences of my life. Took talking to 7, hell!, maybe 8!, people before this issue was resolved. The first person I spoke to transferred me to a recording that asked for details on my auto accident. All I wanted was an invoice about WATER!!!! 6 people told me I owed money when 2 weeks ago I was assured my account was paid in full. Absolutely maddening and I will never order water from this company again. AWFUL experience. HORRENDOUS!!!

This is scam and worst company for… This is scam and worst company for water delivery. Multiple times called and sent new balance due after I canceled and payed account in full. Started to charge late fees even if I payed account balance. There was no other option except paying one more time. Be aware of this company

DO NOT USE PRIMO WATER "***** DO NOT USE PRIMO WATER***** Its like a fraudulent company!!! Long story short, they attempt to charge you in any way possible!!! Customer service is absolutely not helpful; of course, they don't even apologize after noticing the mistake.