Our tree came quickly and my husband… Our tree came quickly and my husband and were able to install it pretty easily. It may have taken a younger person quicker to set up as we are both over 60, but out tree is up and it is breathtaking. Want another one but fairly bell does not make a tree smaller than 13 feet in the multicolor, perhaps next year?

Awesome I love my trees it’s sure a… Awesome I love my trees it’s sure a blessing to myself as well as my family. 2nd year of the fairy belle trees I added the door tree and it is breathtaking I’ve had so much compliments. I’ve ordered 2 transformers hope it gets here fast one of my transformers burnt out so I bought 2 just in case so I don’t have to wait. Mahalo and Thankyou da Estrellas from Hana Maui Hi

Lots of compliments Lots of compliments, not as simple to set up though due to tangling issues but not too bad after figuring out how it’s attached. I used my own flag pole, maybe next year I’ll order the fairybell flag pole to see if it makes it an easier installation.

The instructions could be more… The instructions could be more detailed. Being a retired aerospace engineer I could generally figure things out. I spent time untangling the light netting. When I pack the tree for storage, I plan to get a sheet of plastic to roll the netting up in to prevent tangling. I am hoping you develop a star for the top of the tree to replace the ball.

I am very happy with the service I am very happy with the service I received dealing with a broken wire. I requested some suggestions as to how I could repair the wire. I received some instructions to test the wire first. After I replied that that did not solve the problem I was given instructions on how to receive a replacement panel, free of charge. I could not expect any better service.